Intensive Case Manager (Social Worker/Case Manager)
Avalon
- Ann Arbor, MI
- $47,500 per year
- Permanent
- Full-time
- Provide ongoing, active outreach and creative engagement to tenants in their homes or out in the community
- Conduct comprehensive assessments and help tenants develop action plans to achieve goals
- Work with tenants and property management to coordinate eviction prevention efforts and develop housing permanency plans
- Assist tenants in developing basic life skills including tenant rights and responsibilities and maintaining an apartment
- Provide budgeting/financial literacy support
- Negotiate and advocate with external community resources
- Link tenants to employment opportunities and skill development opportunities
- Assist tenants with accessing needed medical, mental health, substance use, and psychosocial supports
- Assist tenants with conflict resolution among tenants and neighbors
- Provide crisis intervention as needed
- Work to build community and peer support among tenants including participation in community programming activities
- Meet documentation requirements as dictated by program need
- Participate in on-call rotation and occasional evening and weekend work as necessary
- Assist tenants as needed with activities of daily living such as transportation, housekeeping, meal preparation, medication, shopping, laundry, or other hands on assistance
- Bachelor's or Master's degree in a social or behavioral science or relevant field, or at least three years of relevant experience
- Training in the use of assertive engagement, motivational interviewing, harm reduction and trauma-informed care
- Minimum of one to three years' experience working with similar populations, including people who are homeless, people with mental illness, chronic health, and/or addiction disorders
- Skilled in crisis response situations
- Strong communication skills - both verbal and written
- Positive and enthusiastic attitude and strong commitment toward helping those in need
- Strong organizational skills
- Interest and experience in working with individuals who are difficult to engage and refer to traditional programs, experience with harm reduction and trauma-informed care
- Avalon Housing is dedicated to eliminating racial inequities. Successful candidates will demonstrate the ability to effectively work with diverse populations in a non-judgmental way.