The Development Coordinator plays an integral support role on the Major Gifts team fundraising in support of the Mass General Research Institute within the Mass General Development Office. With appropriate guidance, the Coordinator supports the work of the team by managing calendars, handling preparations for meetings and events, processing business expenses and making travel arrangements when needed. The Coordinator also tracks fundraising actions and activities in a donor database and prepares and distributes team reports.As a Coordinator, you will work alongside fellow management support professionals, or “MSPs,” who hold similar support roles on teams across the Development Office. As a Mass General Development MSP, you will be part of a dynamic cohort of individuals and have access to a variety of networking, professional development and leadership opportunities.We are looking for someone who is organized and collegial and can anticipate needs and complete tasks independently. In addition, the ideal candidate will thrive working collaboratively as part of a team within a large and complex organization.To ApplyApplications must include a current resume and a cover letter detailing applicable experience and accomplishments.About Usis one of the world’s top academic medical centers. It is the original and largest teaching hospital of Harvard Medical School, where nearly all our staff physicians serve on the faculty.Mass General has pioneered medicine for more than 200 years, and we’re thinking big about the future. In 2021, we launched our largest-ever comprehensive fundraising effort — The Campaign for Mass General— which seeks to raise $3 billion in philanthropic funding that will help us reach our four ambitious campaign goals, each grounded in a pillar of Mass General’s historic mission to treat, discover, teach and serve. To learn more about our Campaign, click .Our DepartmentThe is a vibrant and collaborative team focused on advancing the hospital’s mission of health care excellence. We are committed to expanding the philanthropy that makes this mission possible.We offer a including generous health care and retirement plans and an array of professional development opportunities. We also offer a Flexible Workplace Program, a hybrid work model that affords employees the opportunity to work in the office a minimum of 4-6 days per month, depending on the business needs of the role. We comply with all Mass General Brigham , including vaccination mandates.Diversity and inclusion are priorities for our office and the . We strongly believe that a team of diverse identities, experiences, opinions and perspectives drives creativity, innovation and excellence.to learn more about our team and what it’s like to work with us.General MSP Responsibilities
Manage the calendars of assigned individuals, keeping them free of scheduling conflicts
Coordinate logistics, prepare agendas and other materials, take notes and organize follow up actions for meetings, events, appointments and presentations, troubleshooting issues as needed
Write and/or review correspondence and other materials and interpret information necessary to draft responses as needed
Make travel arrangements, prepare travel itineraries and troubleshoot and resolve potential conflicts
Submit employee expenses and vendor invoices
Conduct basic prospect identification and research activities, working with Prospect Management and Research colleagues to collect relevant information about donors
Gather and record data and action items in a donor database
Complete booking forms for gifts and pledges in a timely manner with thorough backup information
Assist with daily operational activities that may include photocopying, scanning, organizing mailings, distributing letters and packages, occasionally hand-delivering (or picking up) materials to locations around the MGH/Mass General Brigham campuses
Participate in professional development opportunities, including internal volunteer or job shadowing roles when appropriate
Prepare and regularly update planning documents and progress reports
Contribute to maintaining positive office morale, even in the face of high work volume and challenging periods
Assist the team with recruitment activities for vacancies as needed
Take on other office-wide duties as needed
Ability to complete assigned projects and tasks independently or with minimal guidance
Adhere to the mission, credo, and standards of behavior of Massachusetts General Hospital
QualificationsQualificationsThis position requires 1-2 years of experience, ideally in a fundraising office or a client-facing or relationship-building role. A bachelor’s degree is preferred but not required.In addition, the ideal candidate will possess the following skills, abilities and attitudes:
Strong verbal and written communication skills
Problem solving skills
Organizational, time management and project management skills
Command of Word, PowerPoint, Excel and Outlook, or the ability to learn them quickly
Competency using videoconferencing platforms (Zoom and Teams preferred)
Proficiency with data entry or data management in a database (Blackbaud CRM or Raiser’s Edge preferred)
Attention to detail
Professionalism and a strong work ethic
Desire and motivation to learn about the organization and fundraising
Awareness of personal work styles in self and others
Adaptability and flexibility in times of shifting priorities
Ability to work collaboratively with diverse audiences
Creativity and high levels of energy and enthusiasm
Commitment to adopting best practices and maximizing efficiency
Inclination to build relationships with people inside and outside of the organization
Good judgement and care in dealing with confidential information
