Guest Services Representative (Joy creator)
Nothing Bundt Cakes
- Pembroke Pines, FL
- Permanent
- Part-time
- Enjoy your evenings: We close earlier than most food service jobs.
- We offer flexible work schedules.
- We’re keeping it casual. T-shirts and sneakers are where it’s at!
- Cake discounts. Yummm!
- You don’t have to be 18 to work here, so students can join us.
- This job is fun. It’s literally a piece of cake!
- This is a great place to make new friends!
- You’ll get trained. Not only on crafting cake, but on growing your career.
- We love to celebrate and bring joy to the community.
- Possess a strong sense of teamwork
- Ability to follow instructions
- Has integrity
- Takes initiative
- Fits the Nothing Bundt Cakes Culture
- Has the ability to work well under pressure
- Outgoing and friendly personality
- Ability to multitask while paying special attention to detail
- Strong sales ability
- Genuine care of others needs
- Ability to work with a sense of urgency
- Bilingual (English/ Spanish) a plus!
- Full availability (30-37 hours per week)
- Abide by all NBC policies and procedures
- Uphold NBC's image and brand
- Assist other departments when necessary
- Introduce walk-in guests to our bakery and our products with a guest tour
- Assist guests with walk-in orders while using creative solutions
- Suggest balloon sales, show porcelain items, and up-sell with candles and cards
- Assist phone guests by placing incoming orders
- Give cake presentations while performing quality control tests
- Operate & balance (POS) point of sale with accuracy and efficiency
- Gather guests email addresses
- Keep samples available during all hours of operation
- Maintaining a strong knowledge of NBC's products, prices, and promotions
- Keep retail area clean, swept, neatly merchandised,
- Dust all retail surfaces twice per week, including all counter tops, and POS stations
- Duties assigned by crafting department such as fluffing bows and making design pieces.