Courier Customer Service Specialist
Intermountain Healthcare
- Saint George, UT
- Permanent
- Part-time
2. Service Focus: Ensures the needs of the customer is the primary focus. Shows interest in and understanding of the needs and expectations of internal and external customers. Demonstrates the need to gain customer trust. Meets or exceeds customer expectations. Shows willingness to gather and listen to customer feedback.
3. Effective Communication: Cleary conveys information and ideas in a manner that engages the customer, helps them understand and retain the message, and invites response and feedback. Keeps others informed and involved as appropriate.
4. Managing Work: Manages time effectively and accomplishes assigned tasks. Organizes work, sets priorities, and determines the correct use of resources. Determines necessary sequence of activities to achieve goals.
5. Initiative: Supports department goals and objectives. Takes a proactive role in all department initiatives. Strives to continuously improve processes and service levels beyond minimum job requirements. Takes prompt action to accomplish objectives.
6. Adaptability: Adjusts to dynamic business needs and conditions. Adjusts appropriately to the needs of the situation with a positive attitude and willingness to learn new ways to accomplish work activities and objectives. Adapts to change quickly and easily. Makes suggestions for increasing the effectiveness of change. Shows a willingness to learn new methods, procedures, or techniques results from change.Minimum QualificationsValid driver's license with no restrictionsA DOT Medical Card - Ability to obtain valid CDL Medical card (obtained by getting a basic physical from a Physician to assure driver is safe and fit to drive) within 30 days of hireSix months of experience in a customer service or logistics position.Meets the requirements for a routine driver as outlined in Intermountain Healthcare's Motor Vehicle Driver Policy (typically fewer than 3 moving violations in the last 3 years).At least 21 years old as required by DOT to operate a commercial motor vehicle. (NOTE: This is not required for Homecare employees because they are not required to obtain a CDL card.)Experience using internet and email applications.Demonstrated ability to understand and follow department procedures and practicesPhysical Requirements: Climbing, Lifting, Pulling/Pushing, Seeing, Sitting, Squatting/Kneeling, Standing, WalkingAnticipated job posting close date: 05/07/2024Location: St George Regional HospitalWork City: St GeorgeWork State: UtahScheduled Weekly Hours: 24The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $17.68 - $22.98We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.Learn more about our comprehensive benefits packages for our , and for our ; and our commitment to .Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.