Sr Oncology Nurse Navigator
City of Hope
- Lancaster, CA
- $46.44-77.56 per hour
- Permanent
- Full-time
- Coordinates with Patient Access Navigator to facilitate new patient entry and to ensure warm handoff to the SONN
- Meets with patient early in the process to provide education and emotional support, and to address in questions or concerns.
- Facilitates individualized care within the context of functional status, cultural consideration, health literacy, psychosocial, reproductive, and spiritual needs for patients, families, and caregivers
- Develops a comprehensive and evidence-based plan of care in collaboration with the care team, patient, family, and caregivers to optimize the patient's treatment, care, and functional outcomes
- Facilitates shared decision making ensuring that patients are fully informed of risks and benefits of treatment options and integrating their values and practices regarding treatment decisions
- Provides ongoing education, resources, and referrals both internal and external
- Serves as the primary contact for patient issues and patient care barriers associated with the coordination of their care
- Interacts routinely with the care team to address patients' questions and care coordination concerns
- Attends patient care conferences and advocates for patients as appropriate
- Promotes advance care planning with patients as appropriate
- Tracks and monitors diagnosis and treatment information, outcomes, and patient contacts for measuring and improving quality of care for the individual patient and patient population
- Supports the use of palliative care and other downstream services by assessing for late and long-term side effects and other physical barriers to the patient's quality of life
- Provides service to our stakeholders, including patients, caregivers, colleagues, and each other in a safe, courteous, accountable, efficient, and innovative manner
- Meets with patient via telehealth and/or in person as needed
- Responsible for consistently documenting all assigned patient touch points
- Provides reports and organizes data as requested
- Participates in the development of and maintenance of program objectives and departmental policies and procedures
- Establishes and maintains communication between hospital departments and services for the purpose of problem-solving and facilitating utilization of these services by the patient. Provides department education as needed.
- Participates in identifying outcome metrics relative to the practice environment
- Develops evidence-based patient education tools and programs
- Works collaboratively with patient support services to provide information to patients, families, and caregivers about available educational and support services within the organization and the community
- Participates in development and implementation of identified support services that enhance the care of patients, families, and caregivers i.e., support groups, targeted education
- Participates in Quality Improvement/EBP projects and research related to the program
- Bachelor's Degree or Master's degree in Nursing is required
- Registered Nurse in the state of California
- Current National certification relevant to area of expertise required within one (1) year of hire
- Minimum of five (5) years of professional nursing experience to include three (3) years of oncology experience
- Basic Life Support (BLS) CPR Card through American Heart Association