Inside Sales Representative - IL - On Site
Vensure Employer Solutions
- Vernon Hills, IL
- Permanent
- Full-time
- Achieves annual sales; understands and implements systems, contracting, and pricing strategies.
- Builds relationships to promote sales growth of key account through outbound phone, email, or other methods of communication; establishes working relationships with end-users and buyers in order to secure sales.
- Develops and maintains effective relationships with multiple customer departments (Purchasing, Engineering, Maintenance, Laboratory and Quality); identifies key players at customers' organization; understands and meets customers' needs.
- Probes and identifies customer opportunities that are not readily apparent; offers solutions.
- Is empowered to coordinate efforts with other department (such as marketing, applications, Customer Services, and Credit) to ensure the satisfaction of and bolster the relationship with their key accounts.
- Performs sales support duties on their key account such as entering orders and quotes.
- Works to reactivate accounts with no sales activity within a defined period; identifies biggest potential.
- Understands the account management process; develops strategies and implements plans to grow profitable sales; presents plans at business review meetings.
- Develops new business through researching and understanding the customer's market (Bio-tech, Clinical, etc.).
- Attends product/vendor/systems meetings and trainings to stay up to date on new product lines and current systems.
- Utilizes supplier catalogs, on-line databases, and other appropriate resources to cross reference products to meet customer order requirements. Makes suggestions for alternative products when items are not readily available.
- Assists customers with buying decisions: researches product, cross-reference, pricing & availability.
- Maintains accurate records and the files necessary for proper management of customers.
- Performs other duties as assigned.
- Proficiency in Excel and MS office applications is required, and strong database experience is desirable.
- Interpersonal skills to build relationships with and to conduct professional and courteous phone conversation with internal and external customers.
- Must be results oriented and self-motivated; strives to achieve targets and goals; is assertive and proactive.
- Excellent technical and analytical skills; ability to learn product lines in order to participate in promotions and probe effectively; ability to analyze data and compile reports as needed. Must be able to assimilate data and draw conclusions.
- Must possess a customer focused mentality to meet and exceed our customer expectations.
- Ability to manage and execute multiple projects concurrently to successful completion, meet deadlines, and follow-up in a timely manner through excellent organizational, planning, prioritization and multi-tasking skills.
- Ability to work independently and be able to work in a team atmosphere.
- Strong selling and negotiation skills ability to independently negotiate and manage a relationship with various customers as well as execute key sales strategies.
- Thrives in a fast-paced, collaborative environment, efficiently works under pressures, within deadlines or other time essential constraints.
- Excellent communication skills, both written and verbal, to clearly and concisely communicate to all levels of the organization.
- Strong work ethic and an ability to excel within a rapidly changing and growing organization.
- Ability to travel for training & team meetings; up to 10>#/li###
- Minimum 1 year Inside/Field Sales or Technical Product experience in related product categories strongly preferred.
- Bachelor's Degree in a science related field from an accredited higher learning institution strongly preferred or an equivalent combination of education and experience.