Spa Receptionist
Fitness Formula Clubs
- Chicago, IL
- Permanent
- Part-time
- Dental insurance
- Employee discounts
- Training & development
- Vision insurance
- Greet members by name and with a smile
- Provide a clean, safe and healthy environment for members, guests, and workers
- Maintain cleanliness of the spa’s front desk, shop and tanning areas (if applicable)
- Answer incoming calls and direct them accordingly in a professional manner
- Maintain constant communication with spa staff regarding appointment bookings
- Book appointments and take payment upon completion of applicable service(s)
- Maintain an accurate cash drawer and balance cash register at the close of each shift
- Connect with clients via phone for reminder and confirmation calls
- Serve as an expert on Recovery Lounge products and services
- Educating clients on the Recovery Lounge services, including medical benefits and precautions
- Respond to members’ questions and concerns as needed
- Provide additional support to the other departments as needed
- Insurance - Medical (only for Full time employees), Dental and Vision insurance through UnitedHealthcare
- Company-paid Life Insurance (only for Full time employees)
- 401K - with company match
- Professional Development Reimbursement - FFC will match 50% of the cost for an activity up to a maximum reimbursement amount of $200 allowed during the calendar year. We encourage our staff to diversify their educational development. This benefit becomes effective after 90 days of employment (only for Full time employees)
- We provide fitness instructor training and significant discounts on these educational programs (Pilates, Group Fitness, Personal Trainer, Yoga)
- Complimentary Club Membership to use any of our FFC locations!
- Open Door Policy - Your managers and the corporate team all have an open door policy
- Diverse and Inclusive Culture - Our team is composed of people from different walks of life who bring their thoughts, ideas, and perspectives to form a welcoming environment
- 25% discounts on Spa, Retail, and Fitness classes for all employees
- Employee appreciation programs
- Various fringe benefits such as Nationwide Pet Insurance, Ventra Benefit Program (pre-tax dollars), T-Mobile Unlimited Talk, Text, and Data, phone plans for only $30 per line (up to 4 lines) and more