Billing Specialist
Alcivia
- Cottage Grove, WI
- Permanent
- Full-time
- During the busy season (April through June) overtime may be required during the week and/or some weekend hours.
- Medical Insurance, Health Savings Account (with Employer contributions), Dental Insurance, Vision Insurance, Flexible Spending Accounts, Critical Illness Insurance, Group Accident Insurance, Group Hospital Insurance, Legal Shield, and ID Shield.
- 401K company match up to 6% and 100% vested day one.
- Paid Parental Leave.
- Paid Time Off, Paid Holidays, and Paid Volunteer Time Off.
- 100% Company-Paid Benefits: Short-Term Disability, Long-Term Disability, Life and AD&D Insurance, Employee Assistance Program.
- Company-Paid Training and Development Opportunities: Tuition Reimbursement, Certifications & Licenses, and more.
- Company Clothing Annual Allowance.
- Company Video:
- Visit our Company Social Media Accounts: Facebook and LinkedIn.
- Process inventory of Agronomy products received and enter data into the computer system
- Issue customer invoices for Agronomy products and services
- Partner with the Agronomy Sales Team to execute Agronomy contracts into the computer system
- Partner with the Agronomy Sales Team to successfully and quickly answer customer questions related to billing, invoices, etc.
- Handle customer order changes and returns according to company policies and procedures
- Work closely with the Credit Department to resolve customer questions
- Notify management regarding important service issues or customer concerns
- Support cross-divisional collaboration whenever possible
- Help in other areas of the business as bandwidth allows
- During the busy season (Spring) for the Agronomy Team, some overtime may be required during the week and/or some weekends
- Other duties as assigned
- Associate degree preferred or equivalent experience
- Minimum of one (1) year billing experience is preferred
- Basic math, bookkeeping and accounting skills
- Organization, time management and prioritization abilities
- Good problem-solving and critical thinking skills
- Proficient computer experience
- Agriculture knowledge is preferred (not required)
- Proficiency in Microsoft Applications
- Excellent verbal communication skills
- Sales and service focused mindset
- Work well independently and within a team
- Open to continuous learning and improvement opportunities
- Safety first mindset