WEBTOON] Senior Manager, Trust & Safety Compliance
Wattpad
- Los Angeles, CA
- Permanent
- Full-time
- Lead strategy and operations for platform and user safety compliance; prepare reports and briefings related to regulatory compliance requirements for Americas, EU, and Asia
- Lead monthly policy and compliance meetings/forums with internal stakeholders
- Support the development and implementation of our trust and safety policies for existing and new product features, based on regulatory compliance requirements, in close collaboration with Legal teams.
- Resolve escalated inquiries and issues regarding copyright and privacy.
- Assist with a broad set of activities that support policy development and implementation in the company for platform campaigns and events
- Education: B.A./B.S. in related fields, JD preferred, but not required
- 5+ years' experience in trust and safety or related fields (must have experience in UGC moderation)
- Strong proficiency with technology and online project management systems: SharePoint, MS Office, Airtable
- Must have experience working with Zendesk
- Proficiency in Excel and/or SQL, and experience preparing data and research-based reports
- Culturally aware of trends and pop culture in United States, LATAM, EU, and Asia
- Interested in content policy, compliance, and/or internet governance
- Ability to manage risk and balance organizational needs
- Must have experience working with multicultural company
- Career development; we believe in mentorship and investing in your learning, supporting you to achieve your goals
- Health benefits, including vision and dental!
- Generous PTO and Parental Leave Top-up
- 401K Contributions
- Commuter Benefits
- Global WEBTOON and LINE FRIENDS discount program
- Winter break shutdown and a whole lot more!