Patient Access Scheduling Representative, Full Time, Days, Kaneohe Primary Care
Adventist Health
- Kaneohe, HI
- Permanent
- Full-time
- High School Education/GED or equivalent: Preferred
- Associate's/Technical Degree or equivalent combination of education/related experience: Preferred
- Two years' healthcare experience: Preferred
- Coordinates and schedules patient care for all wellness programs. Facilitates communication between patient scheduling staff and all user departments, physicians, physician office staff, patient clients.
- Answers telephone inquiries regarding physician referrals and covers front desk duties when needed. Maintains patient scheduling data base.
- Collaborates with patient financial services (PFS) to ensure appropriate authorizations are obtained in accordance with PFS policy and procedure. Submits documentation for retro-authorization as appropriate, files and appeal for denial of services.
- Develops monthly Wellness newsletter, updating website and developing promotional flyers. Actively participates in training. Performs other duties as assigned by department leadership.
- Performs other job-related duties as assigned.