Housing Stability Manager
FACE TO FACE HEALTH & COUNSELING SERVICES, INC
- Saint Paul, MN
- $70,000-75,000 per year
- Permanent
- Full-time
- Provide direct supervision to the SafeZone Supervisor, Case Management Supervisor, HMIS Data Specialist, Coordinated Entry & Intake Specialist, and other staff as needed;
- Attract, empower, train and retain a diverse staff able to provide culturally responsive programs;
- Create and maintain a strong, positive, youth-centric culture that reflects the
- Support supervisors in addressing staff performance challenges;
- Model behavior that is consistent with, and supportive of the mission and values of the organization;
- Oversee day-to-day delivery of programming at SafeZone Day Shelter including meeting youth basic needs, supporting youth in accessing shelters and housing, case management services, on-site peer support and arts programming, coordinating with external partners offering services on-site, and partnering with medical and mental health programs to provide support to youth;
- Oversee transitional housing program ensuring excellent case management support, rental assistance in line with youth needs and funder requirements, and wraparound care for youth;
- Ensure all services are provided in light of the
- Partner with managers from other program areas to coordinate services across programs and locations;
- Ensure high-quality programs to meet youth needs, striving toward consistent quality improvement;
- Work with staff and Director of Programs to develop additional programming in response to youth needs;
- Stay up-to-date on community developments in youth work and housing and serve as organizational expert on community resources for youth;
- Ensure the Housing Program has clear process and procedures for all services and activities.
- Manage overall Housing Program budget;
- Monitor and manage all individual budgets for the public and private grants, ensuring spending is on time and meets funder requirements;
- Monitor and manage all Housing Program public and private grants and ensure that all work plan requirements are met and are accurately reported in a timely manner;
- Draft reports to funders, ensuring they are done accurately, completely, and on-time;
- Collaborate with Finance and Director of Programs to develop annual budgets;
- Develop strategies and partnerships to manage unlimited youth need in light of limited resources;
- Keep development team up-to-date on funding gaps and in-kind donation needs;
- Represent the organization and youth in the Housing Program by attending funder and local government meetings and committees;
- Build positive relationships with youth accessing SafeZone;
- Investigate and resolve youth grievances;
- Listen to youth voice and incorporate their input into programming;
- Model de-escalation techniques and responses to youth that align with the
- Represent the organization within the youth-serving community and support advocacy and collaboration efforts;
- Participate in organization-wide strategic planning activities;
- Perform other duties as assigned.
- Bachelor’s degree in human service or related field preferred;
- 3 or more years of supervisory and management experience;
- Excellent leadership and supervision skills with the ability to positively motivate a team;
- Strong organizations skills with ability to manage multiple projects, deadlines and competing priorities;
- High degree of problem-solving skills;
- Knowledge and experience working with youth experiencing housing instability or other barriers;
- Experience with a positive youth development and harm reduction approach;
- Excellent crisis management skill and the ability to navigate stressful situations well;
- Able to be flexible, work under stress and to respond to emergencies/crises;
- Experience managing budgets;
- Experience managing grants and grant outcomes preferred;
- Demonstrated ability to work and communicate effectively with people of diverse ethnic, economic, racial and cultural backgrounds;
- The ability to work independently, exercising good judgment in involving others when necessary;
- Ability to perform the duties outlined in the job description
- Ability to perform duties and responsibilities typical of an office environment
- Ability to travel in all weather conditions in MN
- CPR Certification or willingness to be certified
- Face to Face is subject to the government mandate requiring employee COVID vaccination. All employees will be required to get vaccinated.