Member Services Full and Part Time Flexible Hours Fun Fast Paced Enviroment
- Warwick, RI
- $14.00-16.50 per hour
- Permanent
- Full-time
Full and part time shifts available. Flexible schedules, Fun, Fast Paced Environment!
Join a great team!At Planet Fitness we enhance people’s lives with an affordable, high-quality fitness experience. This requires a team of inspiring, motivated and fun-loving go-getters. If this is you and you’re looking for a place where you can make a difference, you’ve found it. Apply to Planet Fitness the Judgement Free Zone and know that you’re making a difference on our Planet.Essential Duties and Responsibilities
- Greet members, prospective members and guests make them feel welcome.
- Respond to member questions and concerns in a timely and professional manner, elevate to manager when needed.
- Creating a positive member experience by providing superior customer service.
- Assist in maintaining a safe environment and the cleanliness of the club.
- Handle all front desk related activities including:
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the club
- Take prospective members on tours and sign up them up.
- Check members into amenities such as tanning, massage chairs.
- Facilitate needed updates to member’s accounts.
- Upbeat and positive attitude!
- A passion for fitness and health.
- Punctuality and reliability is a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- Must be 18 years of age or older.