Parts Advisor
AutoCanada
- Sherwood Park, AB
- Permanent
- Full-time
- Competitive pay plans and a motivated group of AutoCanada employees to work alongside
- Dental and vision insurance
- Prescription insurance that can discount purchases up to 80%
- Paid holiday and flex time for full time AutoCanada employees
- Employee vehicle purchase & service programs
- Employee assistance programs focused on health & wellness
- Company-wide appreciation events and contests throughout the calendar year
- Professional development and the opportunity to grow your career with a North American automotive group operating in Canada and the United States
- Contribute to managing inventory and ordering parts in a fast-paced environment
- Establish rapport with wholesale and retail customers in person and on the phone
- Clarify customer needs that help to locate the required parts or service and suggest any related parts or service in which customers might be interested
- Track inventory, reorder inventory, and special-order inventory as needed
- Assist the Parts Manager in resolving discrepancies between the computer inventory and the parts available in the dealership
- Obtain the information needed to place special orders and ensure that the correct parts are sourced. Multi-tasking and accuracy are critical
- Research the availability of certain parts, either within the dealership or from other sources as necessary
- Become an integral part of a cohesive team environment that strives to create the best possible experience for our Parts, Service and Sales customers
- Minimum 1 year of experience working in an automotive dealership and/or Parts Department
- Completion of a related post-secondary program and or training courses is considered an asset
- Experience with CDK and Star Parts is considered an asset
- A detailed understanding of Parts and Service operations and inventory management
- A well-defined sense of diplomacy, including negotiation and conflict resolution skills
- Strong organizational and time management skills
- A person of professionalism and high integrity who is trusted by others and consistently honours their commitments
- Detail oriented, self-motivated and resourceful
- High-level skills in Word, Excel and MS Office etc.
- Ability to meet physical demands such as heavy lifting, standing for long periods of time
- Must possess a valid driver's license and have a safe driving history