Information Technology Trainee
United Auto Insurance
- Miami, FL
- Permanent
- Full-time
- Participate in a structured training program to acquire fundamental knowledge of the organization's technology stack, systems, and protocols.
- Collaborate with experienced professionals to gain practical insights into the day-to-day operations of the IT department.
- Provide basic technical support to end-users, assisting with hardware and software-related issues.
- Learn to troubleshoot and resolve IT problems efficiently to minimize downtime and ensure smooth operations.
- Assist in routine maintenance tasks, including software updates, patches, and system upgrades.
- Learn to monitor system performance and respond to alerts to ensure optimal functionality.
- Contribute to the creation and maintenance of documentation related to IT processes, procedures, and configurations.
- Develop skills in documenting technical issues and resolutions for future reference.
- Work closely with cross-functional teams to understand business requirements and contribute to technology solutions that support organizational goals.
- Collaborate with IT professionals on special projects and initiatives.
- Bachelor’s degree in information technology, Computer Science, or a related field required. (Recent graduates are encouraged to apply).
- Basic understanding of computer systems, networks, and software applications.
- Knowledge of Java, Python, HTML, CSS, and PHP preferred.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Eagerness to learn and adapt to new technologies.
- Ability to work collaboratively in a team environment.
- 401(k) Retirement Savings Plan with employer match.
- Comprehensive Medical, Prescription Drug, Vision, and Dental Insurance
- Paid Time Off, Holidays, and Leave programs.
- Flexible spending accounts
- Basic Life Insurance and Voluntary Life/ADD
- Voluntary Short Term and Long-Term Disability