Director / Center Manager / Member Engagement Specialist
KidStrong Virginia Beach
- Virginia Beach, VA
- $46,000-60,000 per year
- Permanent
- Full-time
- Bonus based on performance
- Company parties
- Competitive salary
- Flexible schedule
- Free uniforms
- Opportunity for advancement
- Paid time off
- We are looking for coaches with an athletic or coaching background who ideally have experience coaching ages 15 months - 11 years old
- KidStrong Director would focus on developing their team of coaches, training, member experience and engagement.
- Ideal candidate must also be comfortable speaking to parents/guardians regarding “the why” behind the KidStrong curriculum
- Set schedules for the coaching staff.
- Run daily reports to and take accountability for daily/weekly/monthly goals.
- Assess and evaluate center coaches' performances and execution.
- Effectively utilize a CRM and Sales systems.
- Our classes run typically weekdays 9 am -11 am and evenings until 7 pm, and weekends are typically from 8 am through lunch/noon.
- Opportunity for a flexible work schedule depending on studio needs.
- Additional opportunity to increase scheduled hours through private party coaching hours.
- Recruit, screen, interview, onboard, manage, train, and evaluate coaching candidates for your center
- Ensure candidates complete all paperwork and compliance as required by law
- Lead training practicals for new coaching candidates
- Lead coaching candidates through the training process and required evaluations
- Ensure coaching evaluations are up to date on a 30/60/90 model
- Develop coaches through informal feedback on a weekly basis
- Conduct sales calls and campaigns to increase member growth, offer camps, parties and PNO's
- Create and ensure staffing needs for the center are met and the team is fully staffed while continually pipelining future talent
- Provide support and be available for the team through Slack
- Monthly deep cleaning of the center and all equipment
- Attend weekly leadership meetings with Area Developers and/or General Managers
- Attend the monthly HQ programming rollout to learn next month's programming
- Lead center-level programming rollout and train staff on next month's programming
- Partner with the Sales Manager on the center's needs, KPIs, inventory, and growth
- Achieve Director Certification through the HQ Training and Certification team
- Coach class sizes of 6 to 15 children, age groups range from roughly 12 months old to 11 years old
- Greet students as well as the parent(s)/guardian(s) individually prior to and at beginning of class
- Build and foster a great community within the center
- Maintain a dynamic, fun, motivational, and professional demeanor when leading class
- Demonstrate and manage the implementation of various exercises
- Teach the KidStrong curriculum as provided by the HQ programming team
- Must be able to ensure classes both start and end on schedule and follow the appropriate pace of curriculum
- Ensure cleanliness of the center including the lobby, bathrooms, and blue floors - this includes taking out the trash, sweeping and mopping, wiping down equipment, and sanitizing the mat at the end of a shift
- Effectively use the KS Coach’s App to record class data and provide records of data for parents (attendance, awards, etc.)
- Communicate professionally with co-workers in Slack, our company messaging system, including periodic checks of messages when not in centers
- Complete trainings through LearnUpon as required by the HQ Training and Certification team
- Must be able to work in a physically intensive environment - coaches may cover multiple miles in a shift moving through class, lifting and repeatedly moving equipment up to 25 pounds in weight.
- Must be comfortable working "hands-on" with kids to ensure proper technique and ensure student safety.
- Assisting parents of students, ages 3 and younger, with the direction and flow of a class
- Attend monthly center staff programming meetings to receive training for next month's curriculum
- Attend additional mandatory staff meetings as required by Director
- Learn and manage Coach KidStrong Academy - special classes held by centers when local schools are not operating (for example Winter Break, Summer Break)
- Attend monthly center staff programming meetings to receive training for next month’s curriculum
- Passion for working with children is non-negotiable!
- Previous experience in management is preferred but not required
- Prior experience coaching students within the appropriate KidStrong age group is preferred
- Prior experience speaking to and educating parents on the KidStrong curriculum
- Intermediate knowledge of physiology, exercise techniques, and body mechanics
- CPR certified
- Positive, motivating, and effective interpersonal communication skills
- Self-starter who just gets a job done
- If you enjoy the spotlight, this position was meant for you!