Warehouse Desk Agent
Expeditors
- Ellenwood, GA
- Permanent
- Full-time
- 19,000 trained professionals
- 250+ locations worldwide
- Fortune 500
- Globally unified systems
- Ensure a safe and secure work environment, following all OSHA rules, as well as state and local laws.
- Follow warehouse procedures and Expeditors Security & Safety standards.
- Maintain a clean and professional facility meeting all the warehouse excellence requirements.
- Protects company assets and ensures no damages.
- Adhere to all company, country compliance standards (ITAR, DG, Wood pallets, TSA, CFS, etc)
- Report any issues or needs with inventory of packaging materials and supplies
- Ensures lift is maintained when in use and is plugged in properly at the end of the shift, including IS equipment.
- Check-In all Warehouse Visitors through Proxyclick in a timely manner. Checking out of drivers.
- Monitoring the progress of the driver in Proxyclick.
- Ensuring that visitor is checked in Veroot when dropping off air cargo.
- Manage vetted vendors and ensuring visitors are escorted (unless they are vetted).
- Ensuring visitors have badges and vests and are adhering to our H&S standards.
- Use our systems to determine why the driver is at our facility and what they need.
- Ability to interact with office to meet customer service standards.
- Understand department product process, files and scripts
- Ensuring events or scripts are updated timely.
- Scanning documents
- Sealing trucks
- Sending & replying to requests
- Managing warehouse request box
- Keeping the board updated when applicable
- May prepare shipments (print or copy documents, labels).
- Contributing to a clean and safe warehouse environment by keeping the entrance and desk area clean and organized.
- Escalation of problems to Management when necessary.
- Adhere to all company, country compliance standards (ITAR, DG, Wood pallets etc.)
- Education: high school graduate
- Experience: entry level, no previous logistics or warehouse experience required
- Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
- Must be organized, timely and manage time wisely
- Have strong data entry and computer skills
- Professional and friendly demeanor
- Must be able to lift at least 25 # and bend and twist from time to time.
- Must wear company uniform
- Meets company standards of 52 hours training per year per employee.
- Attend training classes when required.
- Complete mandatory training when required.
- Warehouse Development map
- Forklift certification
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical
- Life Insurance
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- Growth opportunities within the company
- Employee Referral Program Bonus