Customer Service Representative
Junction International, LLC
- USA
- $150,000 per year
- Permanent
- Full-time
- Build expert, dynamic knowledge of the company’s products and services
- Conduct research with available resources to satisfy customer inquiries
- Engage with customers in an inviting, friendly, and professional manner to deliver exceptional experiences and nurture lasting relationships
- Respond quickly, professionally, and accurately to customer inquiries regarding quotes, orders, status, complaints, returns, and warranties
- Meet personal/team qualitative and quantitative targets by explaining the benefits of additional products and services to customers and seizing opportunities to sell
- Maintain daily recordings and documentation of issues and resolutions in a database for sales and executive management teams to review
- You have at least 1 year experience within a Customer Service or Data Entry role, ideally within the Financial Services, Professional Services and Internet industry.
- You have working knowledge of Customer Service, Multi-Tasking and Problem solver
- You are a strong networker & relationship builder
- You are a strong team player who can manage multiple stakeholders
- You are highly goal driven and work well in fast paced environments
- Opening within a company with a solid track record of success
- A role that offers a breadth of learning opportunities
- Join a market leader within Asset Management