Shift Lead, Beer Gardens
Night Shift Brewing
- Boston, MA
- $24.00 per hour
- Temporary
- Full-time
- Create an exceptional experience for Beer Garden guests
- Act as Shift Lead, but also member of the operational team, doing whatever is needed to ensure the shift runs smoothly (from bartending to door and support duties and more)
- Responsible for monitoring training and development of new employees on shift
- Manage operations with passion, integrity, and knowledge while promoting the culture and values of Night Shift Brewing
- Lead each shift by delegating duties, assigning tasks, and following up with all team members to ensure duties are completed; provide hands-on assistance as required
- Consistently review operations and staff to identify any problems, concerns, and opportunities for improvement
- Provide coaching and feedback to staff and assess performance on an ongoing basis
- Follow inventory control procedures to reduce product loss
- Maintain cleanliness and organization throughout the Owl's Nest
- Consistently monitor product and labor costs to remain within goals
- Solicit guest feedback to understand the needs and wants of customers
- Follow Night Shift Brewing’s policies and procedures, including those for cash handling and safety/security
- Conduct staff and daily pre-shift meetings
- Other duties as required
- High School Diploma or equivalent required
- TIPS and/or Serv-Safe Certified & Crowd Manager Certified (can be trained after hire)
- CPR & First Aid Certified
- Brewery experience a plus
- Minimum 2 years hospitality experience; 1 year management or lead position preferred
- Must have valid driver’s license and regular access to a vehicle to assist in moving product between locations as needed
- Must be 21+
- Must be vaccinated against COVID-19 or be able to provide documentation to secure a religious or medical exemption
- History of Night Shift Brewing
- Valid driver's license and reliable transportation
- Knowledge of providing customer and personal service.
- Ability to use POS system
- Ability to use word processing and spreadsheet software
- Strong work ethic and passion for leadership
- Exercise discretion in handling and disseminating financial and non-financial information
- Ability to multitask while being flexible to adjust to sudden changes
- Stand for extended periods of time
- Move kegs and other beer garden equipment as needed
- Lift 50 lbs, push/pull up to 175