Branch Manager II
IAA
- Scott, AR
- Permanent
- Full-time
- Responsible for overall performance and operation of assigned auction branch locations; managing planning process
- Monitor and maintain current branch/ service center positions
- Coach, mentor and develop staff, including overseeing new employee onboarding and providing career development planning and opportunities
- Develop and implement new methods of internal procedures to improve efficiencies
- Ensure that branch/service center meets or exceeds its planned profitability sales and customer service levels
- Successfully market the branch/service center within the approved expense budget
- Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance management where required
- Support and handle all personnel issues, to include hiring and terminating of employees
- Develop business and branch growth
- Update the area/regional manager regarding profit and loss operating results of the branch
- Responsible for the overall safety and security of all branch personnel and company assets
- Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures
- Consciously create a workplace culture that is consistent with the overall organizations and that emphasizes the identified mission, vision, guiding principles, and values of the organization
- Bachelor's Degree or equivalent experience
- 3-4 years of experience
- Solid P&L and budget experience
- Strong operations background
- Excellent customer relations skills and ability to manage several levels of employees
- Demonstrated ability to lead and develop a department and department staff members
- Proficient in MSOffice Suite; Excel, Word, Outlook and PowerPoint
- Outstanding interpersonal relationship building and employee coaching and development skills
- Evidence of the ability to practice a high level of confidentiality
- General knowledge of various employment laws and practices and employee relations
- Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices
- Drive license required
- Up to 20% travel requirements
- Experience or knowledge of insurance, automobile or parts industries and general mechanical knowledge of makes and models of vehicles preferred
Innovative: Consistently introduces new ideas and demonstrates original thinking
Team Player: Works well as a member of a groupMotivation : Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
Self-Starter: Inspired to perform without outside help