Server (Fine Dining and Seasonal Outlets)

• Exhibit a high level of professionalism, hospitality and confidence when making contact with guests.
• Deliver food and beverages to guests in a designated service area as well as other areas (as needed).
• Demonstrate compliance with all alcohol service laws, as well as company policies and procedures with regard to alcohol service, including carding all guests under age 40.
• Observe and follow up with guests to ensure satisfaction with food and service.
• Anticipate / react to guest needs, answer questions and provide suggestions to event attendees.
• Manicure tables by clearing plates, glassware etc. and maintain a neat “front of the house” service area.
• Empty trash and place dirty dishes in appropriate areas.
• Work in a team environment to provide a level of hospitality and service that exceeds guest expectations.
• Communicate with team members, shift supervisor, outlet manager and kitchen staff as required to guarantee a successful service, including prompt resolution of guest complaints.
• Collaborate with kitchen staff to ensure meals are delivered to the correct recipients in a prompt and accurate manner following all safety / resort guidelines, with special consideration to guest requests.
• Maintain a positive, professional and respectful attitude toward guests, coworkers and management.
• Prepare work area prior to guest arrival, including rolling silverware, plating table and stocking service / beverage stations with coffee, water, ice, napkins, straws and garnishes as needed.
• Knowledge and use of proper sanitation procedures to clean equipment and facilities, including restrooms.
• Follow outlined procedures to (1) ensure the security and proper storage of inventory and equipment, (2) replenish supplies and communicate inventory in a timely and efficient manner, and (3) minimize misuse and breakage of china, glassware, linen and supplies and to ensure that no re-usable goods are wasted.
• Adhere to all department specific, resort and company standards, policies, procedures and safety rules at all times.
• All other duties as assigned.

• Must meet New York minimum age requirement to server alcoholic beverages (18+).
• Ability to work in a fast paced environment while handling multiple priorities with a high degree of professionalism.
• Capable of effective and courteous communication with guests and associates of all levels.
• Ability read and interpret documents such as policies/procedures and company manuals.

• High school diploma or GED equivalent.
• 1 year experience in a serving or related Food & Beverage role strongly preferred.

• TIPS training certification as well as Serve Safe or equivalent preferred.

• Frequent handling of objects, reaching, maneuvering and continually positioning oneself to perform assigned tasks.
• Ability to physically grasp and transport items up to 50 pounds, including dishware and supplies.
• Reaching, maneuvering, and continually positioning of oneself to perform assigned tasks.
• Flexibility to work evenings, weekends and holidays required and willingness to flex up or down in scheduled work hours (based on business need).

• 401(k)
• Dental Insurance
• Health Insurance
• Paid Time Off
• Vision Insurance

• Holidays
• Monday to Friday
• Weekends

• food service: 1 year (Required)

• Waiting period may apply
• Only full-time employees eligible

Peek ‘n Peak Resort