Senior eCommerce Sales Manager
Premier Nutrition
- Emeryville, CA
- $150,000-160,000 per year
- Permanent
- Full-time
ResponsibilitiesThe role you’re interested in…Reporting to the Sr Director of Global eCommerce, you will be an experienced ecommerce manager, a self-starter, leading the brand’s strategy and execution - marketing, sales, supply and finance. This role is pivotal to managing our growth and is directly linked to BRBR street call.Key output will be a double-digit growth on the Amazon business and leading the processes such as:
- Annual sales planning for Amazon (including promotion, ROI, E&O, trade rate and supply chain)
- Forecasting process for 4th largest account in the business while maintaining high accuracy across multiple product groups
- Promo and trade spend management along with orders management
- Sales input to the 3 strategic pillars of eCommerce – catalogue, traffic and conversion
- This role is pivotal to our ability to meet the street deliverable, you will be leading the forecast that is connected to BRBR’s number – effectively the Strategic Business Unit’s owner
- Annual process includes bottoms up assumption on all products and innovations, ensuring we have the correct assumptions leading into the new fiscal year (4Ps of product, promotions, media investments, category head / tailwind, competitive assumption, negotiations with Amazon buyers / SAS etc)
- Leading the systems, template, communication internally to defend our call for the year
- Leading the long range planning for AMZ which connects to supply chain excellence 5 years out
- Lead the sales presentations to the leadership team
- Deliver the number – we are committed to our Fiscal Plan – any opportunities are communicated clearly while gap closures are created throughout the year
- Lead 2 key processes (weekly and monthly) to deliver the forecast – Command Center and SBU meeting
- Being the lead of forecasting for AMZ, you will take all data sources provided by the demand generation team to make the call for the month, quarter and year à updating JAN LE, APR LE and JUL LE
- This is a rigorous process and you will be highly successful if you thrive on creating stories from multiple sources of data, being close to the ordering process of amazon, having a true north to forecasting principles but being nimble to consistent changes in the ecommerce world
- Managing weekly orders + maintenance of WOC reports à Go-get list on manual orders (vs hands off the wheel model with AMZ)
- Managing Born To Runs for manual orders and innovation launches
- Lead the Chargebacks management and dispute strategy (there is a back-end team to help you)
- Troubleshoot any catalogue chargebacks for root cause
- Lead the strategy on Shortages management and dispute
- Create, maintain and own the promotional strategy for all brands on AMZ
- Lead the negotiations with AMZ on major promotions
- Maintain the self-serve promotional schedule based on E&O
- Lead the financial analysis of major promos (ROI)
- Bachelor’s degree required
- B.A. from leading program a plus
- 3 years CPG required
- At least 12 months of eCommerce experience from vendor or platform side
- CPG experience is a must – strong understanding of trade and marketing with exposure to supply model
- Amazon experience is highly desirable
- Highly curious and action driven behavior
- Strong analytical thinking
- Comfortable with presenting data
- Ability to work cross functionally
- Quick 30 min phone chat with a high energy member of our Talent Acquisition team to do a quick overview of your background and answer any burning questions you have
- Team interviews are kept to a minimum to foster a more efficient, candidate-friendly process (too many interviewers yields little value and drags out the process for you—and who wants that, right?):
- A short series of in-person or video interviews in a 1:1 setting; these are usually with the hiring manager, one or two other team members, and a person from another team to get broader perspectives (note: we don’t do panel interviews because they don’t give interviewers a chance to ask you unique questions, and we assign interviewers different roles so we’re probing different capabilities)
- A case study or job task to simulate what you’d actually be doing in the role (since your job is not actually to be interviewed for a living, why is that the thing companies rely on so much?) Yes, there will be a small panel for this one so you don’t have to do it more than once, and yes, they might ask you some kind yet probing questions at the end after the raucous applause stops.