Czech, Hungarian, & English-Speaking Customer Service Representative, Budapest Hungary
ASEA
- Budapest
- 500.000-600.000 Ft/hó
- Állandó
- Teljes munkaidő
- 40 hours per week
- Fully remote, virtual training and communication daily
- 8am-4pm
- Pay: 500,000 - 600,000 HUF before taxes and deductions
- Answer phone and email inquiries and resolve concerns by clarifying root problems, researching answers, providing information, and exploring alternative solutions.
- Provide customers with product and service information.
- Fulfill requests, complete transactions, and enter new customer information into the system accurately.
- Follow up to customer calls and escalate unresolved problems where necessary.
- Update job knowledge by participating in training and educational opportunities.
- Work as an integral part of the call center team.
- Follow all call documentation requirements.
- Other duties as assigned.
- High school diploma or equivalent.
- French, Norwegian, Romanian, German, Italian, or Swedish language a plus!
- Previous experience in customer service.
- Experience with Direct Sales or Network Marketing industry strongly preferred.
- Strong communication and organizational skills.
- Able to work independently and be an adapt problem solver.
- Friendly, flexible, dependable, and professional.
- Great attention to detail and ability to multitask.
- Computer literate in Microsoft Office, internet, and CRMs.
- Ability to navigate virtual platforms.