Medical Assistant-Primary Care
Spectrum Healthcare Resources
- Dumfries, VA
- Permanent
- Full-time
- Outpatient environment & updated facilities
- Emphasis on work-life balance
- Normal schedule is 0800-1630 with one evening closing shift per week(1130-2000). No weekend shifts and the clinic is closed on all Federal Holidays.
- Compliant and appreciative patient population
- Employee status with a full complement of benefits
- Opportunity to give back & care for our Nation's military and dependents
- Performs a variety of receptionist and other clerical duties in support of patient care for the family practice, or like clinic, in FHC’s. This will include but not limited to open access scheduling and assist in creating a patient-centered health clinic.
- Verifies patient information in CHCS. If information is incorrect, updates information to include Other Health Insurance (OHI).
- Ensures all treatment requested by the provider has been scheduled/ordered.
- Greets all visitors and determines the nature of the visit. Checks ID cards and verifies DEERS eligibility. Checks in patients and annotates patient’s appointment time and the time they reported in. Obtains patient’s medical records and places patient’s medical record in appropriate location. Ensure third party collection form is current. Ensure all supporting documents in medical records are properly identified.
- Screens walk-in patients for eligibility for treatment. Makes medical identification card and completes third party insurance information and advance directives paperwork, if necessary.
- Answers telephone; obtains identifying information and determines the urgency of the call. Refers caller to appropriate staff member. Takes messages as appropriate. Applies clinic guidelines concerning release of patient information. Transfers misdirected calls to the appropriate number.
- Attempts to resolve complaints of an administrative nature and refers other complaints to appropriate authority. Provides requested information and assistance to patients whenever possible; refers patients to other appropriate sources for information if necessary.
- Maintains and stock forms and inventory needed at front desk.
- Performs various other clerical tasks to assist clinical staff members including obtaining pathology reports, x-rays, or other results from the specialty areas. Responsible for tracking of some reports including logging return of pathology reports in a computerized database.
- Must possess a high school diploma or GED equivalent.
- Must hold a certification as a Medical Assistant
- Successful completion of a Medical Assistant Training course or associates in Medical Assisting from an accredited college.
- At least 1 year of recent and documented experience as a C.M.A
- Have and maintain current certification in Basic Cardiac Life Support (BLS) from the American Heart Association.
- Shall be able to read, write, and speak English well enough to effectively communicate with patients and other staff members.
- Have knowledge of computer operations and proficiency in the use of basic word processing, data entry, and automated records.