Technician - Slots
Bally's Corporation
- Dover, DE
- $20.00 per hour
- Permanent
- Full-time
- Troubleshoot and repair any and all related equipment including all circuit boards without assistance.
- Responsible for the initial set-up and check-out of new machines of all types, ensures the machines are in proper working condition.
- Perform repairs and preventative maintenance of all slot machines and other technical equipment or operations-related equipment, including cleaning machines and overhauls.
- Answer all customer service calls in an expeditious manner and notify proper personnel to service customer unable to address the problem.
- Observe all video lottery regulations and company policies and procedures.
- Maintain the integrity of the operations and related equipment and secure all company assets and property at all times.
- Responsible for the security of keys, radio, and data system cards during assigned shift.
- Responsible for completing all regulatory and company operational logs/forms correctly; including repair logs, M.E.A.L. logs, and daily logs.
- Work with Lead Gaming Technician and Slot Ambassadors to ensure video lottery terminals, and gaming-related equipment are in proper working order and all customer needs are satisfied.
- Perform renovations or changes to the slot gaming area.
- Tag repairable parts noting appropriate information.
- Advise Lead Gaming Technician in developing / teaching advanced electronic repairs.
- Exceed guest expectations by providing a great entertainment experience with friendly, courteous and timely service
- Act in a professional manner towards guests and all employees at all times.
- Works safely, following all established safety rules and regulations
- Communicates effectively with co-workers, supervisors and guests
- Follows all relevant policies and procedures
- Performs other duties as assigned.
- Must possess high school diploma or GED or equivalent work experience
- Must posses a thorough knowledge of electronics and display including OHMS Law, Trans Theory, Micro Theory, computer systems and networks video monitor circuitry and basic computer programming; appropriate electronic technical schooling and have mechanical aptitude.
- Must possess good communication skills
- Must be able to report to work on time as scheduled
- Must be able to work weekends, holidays and nights as needed
- Must be able to successfully pass a background check and receive a license from the DE Lottery
- Must present an overall professional appearance and report to work in appropriate attire
- Must possess excellent analytical, problem-solving, critical thinking and decision-making skills.
- Must possess excellent troubleshooting and diagnostics skills.
- Must be able to read and interpret schematics, electronic circuitry, and blueprints.
- Must be able to logically and independently plan, organize and complete work
- Must be able to make progress on multiple assignments under time constraints.
- Must be able to learn specific job duties and complete detailed work assignments, and to maintain knowledge of basic concepts and techniques.
- Must be able to use tools and equipment, including various power tools.
- Must be able to speak, read and write English