Usher/Ticket Taker|Part-time| Thief River Falls Complex
Spectra Experiences
- Thief River Falls, MN
- $13.00-17.00 per hour
- Permanent
- Part-time
- Proactively welcome guests and answer questions.
- Identify opportunities to create memorable experiences for guests.
- Perform thorough ticket checks and scans to ensure valid access into facilities and other ticketed areas.
- Provide directions to ticketed seats and other facility locations.
- Preventing guests from moving from one seat to the next.
- Respond to and/or escalate guest complaints, concerns, and compliments.
- Assist guests with reasonable requests for accommodation, including but not limited to wheelchair escort services.
- Maintain clear portals, aisles, and access paths for guests, staff, and emergency services.
- Effectively communicate safety and security measures.
- Reports any suspicious activity to supervisors and/or management. Monitoring your section for additional and continuous assistance.
- Perform other duties and responsibilities as assigned.
- Frequent bending, lifting 15-20 pounds, exposure to multiple external elements, extensive walking through the building including walking steps, exposure to loud noises, and standing for long periods of time.
- Demonstrated ability to follow instructions and work in a fast-paced environment.
- Must have strong verbal and written communication skills.
- Ability to handle stressful situations.
- Must be 18 years of age or older.
- Previous experience in a customer service-based industry is preferred.
- Previous experience within a sports, entertainment, or related field is preferred.
- Must be able to work a flexible schedule inclusive of weekends, nights and holidays required.