Responsibilities Overseeing day-to-day customer service operations. Handling calls /queries/requests about products and services effectively. Complaint Management and Solving Customer Grievances. Utilizing analytical skills to improve customer experience. Update and follow all tickets. Applying product knowledge in replying to customers. Requirements English Proficiency (Spoken) and English Proficiency (Written). Good convincing power. Specialize in Human Resource Management. Salary 2 Lacs - 2.4 Lacs per annum Employment Type Full-time (Work From Office) Location New Delhi