Front Office ExecutiveWhat this job involves:Serving on the front lines of customer serviceAre you a people person who can make daily interactions such a breeze?In this role, you’ll be in charge of one of the busiest places in the office—the front desk.Constantly on the go, you’ll give our visitors a warm welcome, and guide them and ouremployees along the way. In other words, you will set the benchmark in giving our companya good first impression.Throughout the day, you will also handle all incoming and outgoing calls, includingdistribution. Therefore, it is essential to remain professional and polite in the way youpresent yourself, from appearance to behaviour.You will spend each day looking at how you can maintain and improve the front office. Partof your checklist is to get your hands on the latest magazines and newspapers to bedisplayed in the reception.Being at the heart of the businessMaintaining and updating records and database are also part of your basic daily routine.These include telephone registers, call tracking and client contacts. Much of your time willalso be spent on general admin activities and other help desk tasks. Working at JLL, youshould constantly keep in mind that you are working in compliance with our regulations.Other responsibilities you will take care of include contributing to the monthly managementreport for the client and participating in emergency evacuation procedures. On top of these,you’ll be expected to develop policies and procedures needed for all functions in thereception. As needed, you’ll also take part in managing conference rooms, events, flowerarrangement coordination, and others.Sound like you? To apply you need to be:A highly skilled professionalYou should be a graduate in any discipline and have one to five years’ experience in frontdesk management or reception. Proven experience with continuous improvementinitiatives and client reporting is also vital for this role. If you’re familiar with occupationalsafety requirements matched with strong computer literacy and the ability to manageactivities using different systems, then you might be the best fit for this job.A client service champA strong customer service focus is a pre-requisite of this job. Do you have unmatchedpeople skills that can help you ease your interactions with a wide range of client staff—regardless of their level—and their demands? An outstanding multitasking talent alsoprovides a perfect complement to your skill set.What we can do for you:At JLL, we make sure that you become the best version of yourself by helping you realiseyour full potential in an entrepreneurial and inclusive work environment. We will empoweryour ambitions through our dedicated Total Rewards Program, competitive pay andbenefits package.Apply today!Location:On-site –Mumbai, MHIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page I want to work for JLL.
