Secretary/ Receptionist - Growing Health Care Co - New Framingham office
Fallon Health
- Framingham, MA
- Permanent
- Full-time
- Greet participants and public with positive demeanor.
- Answer telephone calls; direct calls to appropriate staff; transcribe and convey messages
- Open and sort incoming mail
- Type general office correspondence; letters, memorandums, etc.
- Maintain and distribute faxes utilizing e-faxing
- Call and fax all transportation changes to vendor
- Maintain accurate arrival/departure time log
- Notify all needed departments of transportation changes and cancellations
- Log grievances and/or incidents into database for purpose of quality improvement
- Responsible for scheduling all outside medical appointments as well as intakes, obtaining medical records and scheduling transportation if necessary
- Maintaining the Electronic Health Record (EHR) utilizing NextGen ensuring that charts are current
- Entering authorizations using QNXT
- Scan all medical records from current and previous providers accurately and in a timely manner within the HER
- Generally establish own work plan and priorities, using and/or modifying established procedures to assure timely completion of assigned work in conformance with established departmental policies and standards
- Alzheimer’s certification or willingness to be certified.
- CPR certification or willingness to be certified essential.
- 2 years of customer service, secretarial, or receptionist position
- Computer skills (Word, Excel, Power Point) is a must
- Knowledge of IDX is desirable