Secretary/ Receptionist - Growing Health Care Co - New Framingham office

Fallon Health

  • Framingham, MA
  • Permanent
  • Full-time
  • 29 days ago
ResponsibilitiesJob Responsibilities:
  • Greet participants and public with positive demeanor.
  • Answer telephone calls; direct calls to appropriate staff; transcribe and convey messages
  • Open and sort incoming mail
  • Type general office correspondence; letters, memorandums, etc.
  • Maintain and distribute faxes utilizing e-faxing
  • Call and fax all transportation changes to vendor
  • Maintain accurate arrival/departure time log
  • Notify all needed departments of transportation changes and cancellations
  • Log grievances and/or incidents into database for purpose of quality improvement
  • Responsible for scheduling all outside medical appointments as well as intakes, obtaining medical records and scheduling transportation if necessary
  • Maintaining the Electronic Health Record (EHR) utilizing NextGen ensuring that charts are current
  • Entering authorizations using QNXT
  • Scan all medical records from current and previous providers accurately and in a timely manner within the HER
  • Generally establish own work plan and priorities, using and/or modifying established procedures to assure timely completion of assigned work in conformance with established departmental policies and standards
QualificationsEducation:High school graduate or equivalentLicense/Certifications:
  • Alzheimer’s certification or willingness to be certified.
  • CPR certification or willingness to be certified essential.
Experience:
  • 2 years of customer service, secretarial, or receptionist position
  • Computer skills (Word, Excel, Power Point) is a must
  • Knowledge of IDX is desirable
About Fallon Health:Fallon Health is a mission-driven not-for-profit health care services organization based in Worcester, Massachusetts. For 45 years we have been improving health and inspiring hope in the communities we serve. Committed to caring for those who need us most, we pride ourselves on providing equitable access to coordinated, integrated care for our members with a special focus on those who qualify for Medicare and Medicaid. We also serve as a provider of care through our Program of All-Inclusive Care for the Elderly (PACE). Dedicated to delivering high quality health care, we are continually rated among the nation’s top health plans for member experience and service and clinical quality.Fallon Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Fallon Health Vaccination Requirements:To protect the health and safety of our workforce, members and communities we serve, Fallon Health now requires all employees to disclose COVID-19 vaccination status. As of 2/1/2022 all roles not designated as “Remote” require full COVID-19 vaccination and Fallon Health will obtain the necessary information from candidates prior to employment to ensure compliance. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.

Fallon Health