
WM Systems Analyst - Byhalia DC
- Byhalia, MS
- Permanent
- Full-time
- This position does not have supervisory responsibilities.
- Interacts with all levels throughout organization including employees and outside vendors
- Providing functional support for the Warehouse Control System (WCS) and Warehouse Management System(WMS) , both Inbound & Outbound, including Labor Management, Slotting and Reporting
- Troubleshooting and resolving production problems WMS/WCS and data accuracy, owning resolution of problems pertaining to WM/WCS design and documenting system problems and resolutions for future reference
- Developing requirements and modifications and code changes within WMS/WCS to support changes in operational processes.
- Working with the Service Desk group to continuously reduce the number of support issues and improve internal customer satisfaction
- Offering improvement suggestions for increased efficiency through WMS knowledge, introducing new solutions to improve productivity of internal customers and recommending options to the business in consideration of existing needs and constraints along with future requirements and goals
- Researching, analyzing and evaluating present or proposed business procedures or problems to define the best WMS and / or WCS system solutions
- Analyzing project proposals to identify potential problem areas and recommend optimum approaches for project path.
- Creating and updating test cases, conduct testing and assist user with testing scenarios.
- Ensure accuracy of data and deliverables of reporting Monitoring database usage
- The use of WMS Queries and report building
- Possess knowledge of customer ordering, inventory practices, and fulfillment processes
- Adaptable and demonstrates initiative in a fast-paced environment with competing priorities
- Operates with curiosity with an ability to manage ambiguity and push through business challenges with a focus on continuous development
- Excellent organizational and deductive reasoning skills are essential. Must be able to work and interact well with other employees at all levels
- Improve systems by studying current practices; documenting existing processes and workflows, and designing modifications
- Exceptional presentation and communication skills with ability to effectively communicate with varying levels of management
- Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management
- Customer Orientation
- Innovation & Creativity
- Collaboration & Mutual Respect
- Leadership
- Results Driven
- Bachelor's degree in IT, Computer Engineering or Computer Science or equivalent combination of training and experience
- 4+ years of work experience in a technical support role within a distribution center
- Proficiency with Manhattan's WMS required
- Familiarity with SAP(FMS), preferred.
- Proficiency with a warehouse controls system, preferred
- Excellent computer skills: Microsoft Suite (Word, Excel, Outlook, PowerPoint)
- Experience with Microsoft 365 Applications such as Teams, One Drive, preferred
- N/A
- Must be able to see, hear, speak and write clearly in order to communicate with employees and/or other customers.
- Manual dexterity required.