Service Manager
Bretz RV & Marine
- Missoula, MT
- $90,000-110,000 per year
- Permanent
- Full-time
- Team Management:
- Lead and supervise service team
- Provide guidance, training, and performance evaluations for service department personnel
- Foster a positive and collaborative work environment
- Service Department Operations:
- Oversee daily operations of the service department to ensure efficiency and productivity
- Develop and implement service procedures and standards to maintain high-quality service
- Manage workflow, prioritize service requests, and allocate resources effectively
- Customer Service:
- Ensure excellent customer service through effective communication and problem resolution
- Compliance and Safety:
- Ensure compliance with industry regulations, safety standards, and dealership policies
- Implement and enforce safety protocols to protect both employees and customers
- Budget Management:
- Develop and manage the service department budget
- Monitor expenses, analyze variances, and implement cost-control measures
- Strong leadership and team management skills
- Excellent communication and customer service abilities
- Technical knowledge of RV systems, repairs, and maintenance
- Familiarity with dealership operations and industry regulations
- Organizational and problem-solving skills
- Budgeting and financial management skills
- Strong computer skills
- 2+ years Proven experience in RV service management or a related field
- College degree preferred
- $90,000 to $110,000 annually based on experience
- Excellent earning potential and advancement opportunities
- Medical benefits package with multiple plan options to choose from, including vision and dental
- 401(k) retirement plan with employer match
- On-site employee daycare
- Holiday pay and vacation time
- Employee discounts
- Employee borrow program (take a camper and GO CAMPING)
- Profit sharing
- Opportunity to work in a family-oriented environment where work-life balance matters
- Growth and advancement opportunities
- Team building activities and events throughout the year
- The opportunity to be a part of a team in a booming industry that works together to provide every customer with the best experience possible