TikTok Shop - Transportation Performance Manager
- Seattle, WA
- Permanent
- Full-time
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.At the core of our logistics framework, the Transportation Performance Management team is dedicated to overseeing and ensuring the quality and performance of nationwide transportation operations. This pivotal role coordinates across all transportation activities to maintain high standards and operational excellence.Roles and Responsibilities:
- Supervise the performance management team, ensuring adherence to national transportation standards.
- Oversee quality control and performance across all transportation modalities.
- Develop and implement strategies to optimize transportation efficiency and performance.
- Monitor and analyze transportation metrics to guide continuous improvement efforts.
- Ensure robust communication and collaboration with national teams for seamless operations.Qualifications:Minimum Qualifications:
- Bachelor's degree in Business, Logistics, or a related field.
- At least 5 years of experience in transportation or logistics management with a focus on performance improvement.
- Proven leadership abilities and experience managing cross-functional teams.
- Expertise in using Transportation Management Systems (TMS) and analytics tools.
- Excellent problem-solving skills and the ability to manage complex logistics scenarios.Preferred Qualifications:
- Master's degree in Logistics, Business Administration, or Supply Chain Management.
- Strong background in statistical analysis and performance metric development.
- Experience in developing training programs and operational guidelines for logistics teams.
- Advanced skills in risk management and strategic planning within transportation contexts.Travel Required:
Occasional travel may be required based on operational needs.TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2