Customer Service Representative 1
Targeted Technologies
- Kent, WA
- Permanent
- Full-time
- Process orders and handle customer inquiries.
- Work to provide quick resolutions to customer queries and situations.
- Help to assess and research customer issues and resolve them in a timely manner.
- Provide general and technical information, as requested by the customers.
- Communicate with customers on discrepancies and/or delivery conflicts.
- Participate in a safe and harmonious working environment.
- High School Diploma/GED required.
- Bachelor’s in Business, Engineering or related area of study preferred.
- Minimum of 2 years of Customer Service experience.
- Previous Customer Service experience in a specialized technical industry or environment preferred.
- Pricing knowledge / experience helpful.
- Excellent verbal / written communication and organizational skills.
- Proficient computer skills with knowledge of Microsoft preferred.
- Effective e-mail and telephone communication skills.
- Knowledge of ERP systems and shipping software a plus.
- This role requires someone who is self-motivated, self-regulating and able to meet job expectations with minimal supervision.
Betterteam