Clinical Applications Analyst (EHR/EMR)
ICF International
- Atlanta, GA
- $57,737-98,153 per year
- Permanent
- Full-time
- Collaborates with application teams, subject matter experts, and third-party application experts to determine the business needs for interfaces, documents requirements, and configures the interfaces per the requirements.
- Coordinates various interface specific tasks and activities like testing, build, cut-over planning, and go-live by engaging subject matter experts, vendors, and interface engine developers.
- Drives interoperability projects, working with the project manager to ensure that results are achieved, and deadlines are met.
- Monitors systems for issues and resolves issues or escalates them for resolution, post-deployment.
- Functions as business partner with service lines, departments, individuals, and coworkers.
- Develops intermediate knowledge of system capabilities, applications, and processes to function effectively as an expert for system users.
- Participates actively in routine meetings with department heads and/or superusers to identify, document, and prioritize their needs.
- Meets with application teams, third-party vendors, and business partners to understand integration needs.
- Identifies and reviews the appropriate technological solutions for various integration needs.
- Understands hospital HER systems (e.g., EPIC, Cerner), Health Level 7 (HL7) data standards for electronic healthcare interoperability.
- Develops application workflow understanding and integration impact.
- Adheres to agile project management protocol and EPLC governance.
- Advocates user perspective and focuses on ensuring a comprehensive support plan and documentation.
- Ensures compliance with Health Insurance Portability and Accountability Act (HIPPA) guidelines, policies, and procedures and other patient privacy and confidentiality standards.
- Provides system solutions in accordance with regulatory guidelines and data governance standards.
- Follows prescribed change management and time reporting processes and documentation requirements.
- Provides and communicates clear documentation for support, status, and issue resolution.
- Bachelor's degree from a recognized college or university with major course work in engineering, physics, computer sciences, math, information systems, statistics, or equivalent education.
- A minimum of 3 years of progressive experience in clinical, business, or other healthcare operational areas.
- 3+ years’ experience with clinical information management systems.
- 2+ years’ experience in workflow configuration within EHR/EMR applications.
- Ability to obtain and maintain a Public Trust federal security clearance.
- Working knowledge and subject matter expertise in the assigned operational areas.
- Intermediate oral and written communication skills with a diverse population.
- Intermediate organizational, problem-solving, analytical, and time management skills.
- Intermediate interpersonal skills to interact positively and productively with teams across organizational lines.
- Develops creativity and flexibility with work assignments and problem solving.
- Flexibility to manage multiple initiatives and shift priorities based on business needs.
- Typically works with senior staff but may coordinate smaller or less complex projects independently.
- Experience working with state public health departments or federal agencies.
- Experience with medical terminology, vocabulary standards, e.g., SNOMED-CT, LOINC, RxNorm, ICD-10, ICD-11
- Knowledge and experience with agile implementation practices (e.g., Scrum, Kanban).
- Master's degree in Business, Management, Public Health, or Health Informatics.