FBA Credit Associate, Fulfillment By Amazon (FBA)
Amazon
- Bratislava, Bratislavský kraj
- 1 300 € za mesiac
- Trvalý pracovný pomer
- Plný úväzok
Responsibilities include, but are not limited to:Running investigations and manual research into reimbursement requests, making decisions based on existing process and analyzed data. By leveraging operational tools, you'll be able to dive deep into each case, handling the end-to-end process with precision and expertise.You'll communicate internally with respective teams, and through data analysis and critical thinking, you'll make your own judgements, escalating actions as needed that might deviate from the standard process. This means you'll have the opportunity to identify areas to improve process, whether that be making enhancements or alleviating pain points. You might even be involved in testing new tools as you go.We are open to hiring candidates to work out of one of the following locations:Bratislava, SVKBASIC QUALIFICATIONS
- Independent user of English (B2)
- Experience with Microsoft Office, including Outlook, Word, and Excel
- Experience in a production environment and proven track record of achieving productivity and quality targets.
- Previous experience in a contact center environment.
- Experience in problem solving, including the ability to recognize non-obvious patterns.
- Experience in prioritizing multiple tasks of competing priority with the ability to meet deadlines.
- A strong attention to detail and the ability to work independently in a fast-paced and rapidly changing environment.
- Demonstrated positive, results oriented attitude.
- Excellent team player capable of learning and sharing knowledge in a team environment.