Field Marketing Coordinator
Guild Mortgage
- San Diego, CA
- $49,896-66,000 per year
- Permanent
- Full-time
- Perform training on the features and benefits of the CRM and marketing communication platforms, including technical support.
- Managing set-up of social media pages and compliance approval for Loan Officers.
- Provide on-going field support via marketing tips, training videos, and daily communication in Guild’s ticketing system.
- Gather, analyze, and approve user feedback to help enhance marketing platforms.
- Create content for regional, branch, and Loan Officer marketing, including, but not limited to, social media posts, email newsletters, and new hire / accomplishment celebrations on various platforms.
- Ensure quality and adherence to brand standards, style guides, and business communications standards.
- Collaborate on projects with graphic designers and compliance department as needed.
- Provide administrative support for marketing systems such as drip campaign management and activation of features for loan officers.
- Perform simple compliance review and approval of marketing content.
- Assist with the coordination of regional events, including industry trade shows, sales rallies, and educational events, as needed.
- Perform other duties and special projects, as assigned.
- Bachelor’s degree in Business Administration, Marketing, or related field required, along with 1-3 years recent experience in marketing role(s).
- Prior experience in real estate or the mortgage industry preferred.
- Demonstrated understanding of email marketing and social media best practices
- Demonstrated customer service experience
- Proficiency with data entry, Adobe Photoshop, Microsoft Word, Excel, PowerPoint and Outlook required.
- Passionate about delivering excellence in customer service within a team environment.
- Excellent verbal and communication skills required.
- Ability to organize and manage multiple priorities simultaneously.
- Self motivated with a strong attention to detail.
- Ethical, with a commitment to company values.
- General to intermittent supervision required, depending on experience
- Apply sound judgment in execution of core job responsibilities
- Travel: 0 - 10%
- Physical: Work is primarily sedentary; mobility in an office setting.
- Manual Dexterity: Frequent use of computer keyboard and mouse.
- Audio/Visual: Ability to accurately interpret sounds and associated meanings at a volume consistent with interpersonal conversation. Regularly required to accurately perceive, distinguish and interpret information received visually and through audio; e.g., words, numbers and other data broadcasted aloud/viewed on a screen, as well as print and other media.
- Environmental: Office environment – no substantial exposure to adverse environmental conditions.