IT Business Analyst - HR Systems
Bristow Group
- Houston, TX
- Permanent
- Full-time
- Manage full project management life cycle and software development life cycle for the implementation Bristow’s HR Systems
- Perform analysis, design, development, testing, documenting, training, and implementation of solutions
- Manage production releases while partnering with internal teams to ensure stakeholders are involved with testing, cutover, and hyper care actives
- Providing ongoing support and maintenance for HRIS and HR functional solutions
- Collaborate with Business Process Owners and key business stakeholders in the IT and HR to ensure that applications meet business requirements and functional specifications; fulfill end-user requirements; and identify and resolve systems issues
- Collaborate with technical resources on Software Development and Service Management activities including product backlog development; incident management; change management; and release management
- Develop and deliver system and process training to user community through webinars, videos, knowledge base, and other employee engagement practices
- Managing interfaces with third party systems and HR data management processes
- Frequently liaising with users and stakeholders to identify system and process enhancements
- Providing status updates to senior HR stakeholders regarding projects and other work items
- Working with HR leadership and HR Systems team to develop the overall roadmap and work intake process
- Actively promoting global standards for HR functional processes
- Ensuring the adherence to established IT standards, such as: service management, change management, master data management; software development life-cycle methodology (SDLC)
- Monitoring the technology direction of the industry with respect to HR systems
- Bachelor’s degree in Information Systems, Computer Science or a related field
- A minimum of 5+ years experience in an application development and support role
- A minimum of 3+ years of Workday development, administration, project management experience in a global organization
- A minimum of 3+ years experience working with technical development teams
- A minimum of 3+ years experience with ITIL industry standard for IT Service Management processes
- A minimum of 3+ years experience with SCRUM or Agile methodology for managing Software Development Life Cycle
- A minimum of 3 years working with HRIS data management processes
- A minimum of 3 experience in HR Business Process Support
- Good understanding of business process engineering, optimization and automation
- Ability to troubleshoot and diagnose information systems issues and manage critical incidents
- Ability to adjust and set priorities to meet project deadlines
- Strong written and verbal communication skills, including presentation skills
- Willingness to learn new and emerging technologies and implement in a short time
- Ability to multi-task and manage tasks with varying priorities
- Self-motivated, innovative and able to work across diverse technical and non-technical teams.
- Must be self-directed and willing to learn new tools and services to stay up-to-date with our evolving platform
- Ability to communicate to non-technical and technical resources
- Ability to be on-call for critical requests or emergencies
- Ability to regularly travel overseas
- Ability to work in the USA
- Workday System Administrator or other certifications preferred