Retail Assistant General Manager (MSY Airport)
Paradies Lagardere
- Kenner, LA
- Permanent
- Full-time
- Promptly resolve all customer service and associate issues in accordance with our Core Values
- Exceed First Class Service standards and behavior with every customer, business partners and peers
- Treat customers and peers in accordance with the core values of the company
- Ensure store merchandising standards are consistently executed per the company guidelines
- Partner with the General Manager to ensure consistent implementation of the organizational policies and goals set forth by the company, while holding the team accountable to such standards
- Influence and make recommendations to help achieve performance objectives in the areas of sales, expenses, inventory control, and payroll while monitoring overall P&L results and formulating actions plans as needed
- Train, motivate, and develop a professional team that possesses the ability to achieve sales goals while adhering to company performance metrics, implementing promotional programs, and coordinating special events
- Build strong business relationships with airport management, brand partners, and the Support Center Team through the use of clear, consistent communication
- Monitor and address performance issues in a timely manner while providing on-going coaching and counseling
- Perform all basic human resource functions including interviewing, succession planning, training, scheduling, and performance reviews
- Other duties as assigned
- Bachelor’s degree and high school diploma or equivalency required
- Minimum three (3) years of leadership in merchandising, the service industry and/or operations environment.
- Ability to work flexible shifts in a 7/365 day team oriented environment; occasional travel as business dictates
- Exceptional customer service skills and an ability to communicate effectively using the English language
- Self-starter able to prioritize numerous tasks and adapt to unexpected situations simultaneously
- Proficiency required in reading, writing, mathematics, cash handling/ reporting
- Proficiency required in Microsoft Office
- Ability to pass the Federal Criminal History Records Check, Paradies Background Check, and the applicable Department of Transportation requirements
- Standing for long periods of time and the ability to work in environments with varying temperatures
- Ability to lift a minimum of 40 lbs., perform essential job functions such as standing for extended periods, bending, reaching, climbing a ladder, and walking long distances
- Retail stores, warehouses, or office environments
- Occasional travel may be required based on the needs of the business
- Bonus program
- 401k program
- Paid Time Off
- Paid Company Holidays
- Transportation and Parking Discounts
- Employee Discounts