France- Spare Parts Specialist -PC

BYD

  • Courbevoie, Hauts-de-Seine
  • CDI
  • Temps-plein
  • Il y a 14 jours
About the department:The Spare Parts department within BYD Europe is responsible for all spare parts related topics concerning our full electric cars, buses & trucks. This is including, but not limited to, building up a service network in whole Europe, providing technical support to our customers and Service Providers, supporting the sales department by calculating Life Cycle Costs, development of the Spare Parts business and providing training. The main objective of the Spare Parts department is to contribute to Customer Satisfaction & loyalty.The most important tasks of the Spare Parts department is to provide Spare Parts and support to our Dealers, Service Providers and customers. For the Spare Parts team, we are looking for a Spare Parts Specialist Passenger CarsAbout the roleThe Spare Parts Specialist Passenger Cars is responsible for providing adequate service to our customers and Service Providers in order to maximize customer satisfaction. This includes ensuring best-in-class availability of parts for the European Market whilst managing inventory levels and stock turnover.As Spare Parts Specialist you will:
  • Maintain daily contact with Dealers and Service providers
  • Support dealers and service providers by providing information regarding spare parts specifications, availability and lead times
  • Manage pricing
  • Maintain and improve the spare parts catalogues
  • Maintain contact with European suppliers
  • Maintain spare parts stock level to meet customer requirements and service level
  • Process spare parts orders in the online parts ordering system
  • Coordinate upgrading projects between BYD A/S China and Europe
Your profile:
  • Bachelor, Master degree
  • Working and thinking level, acquired by education or work experience
  • At least 3 years of working experience in a technical support, administration or logistics environment
  • French & English language. Other European or Chinese language skills are considered a plus;
  • A strong customer service & business focus
  • Problem-solving skills especially in supply chain related challenges
  • Systems skills: Advanced Excel knowledge. ERP, CRM, MS Office, logistics process management and project management experience.
  • Ability to work under pressure and meet deadlines in a dynamic environment.
  • Strong communication and analytical thinking skills
We offer:1. Competitive salary based on experience and qualification2. An exciting opportunity to be part of European transition to Zero Emissions transportation and de-carbonization of the economy.Our Purpose is to build a zero-emission future that reconnects humanity with nature and a World of clean air. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team 🌏About BYDBYD is a leading, high-tech multinational company, based in Shenzhen, China. It operates in four core fields of IT, automotive, new energy, and rail transit and employs over 300,000 people worldwide. As a global pioneer in New Energy Solutions BYD is dedicated to building a zero-emission ecosystem.BYD Europe BV located in Schiedam, Netherlands is the marketing and sales HQ of BYD Co., Ltd based in Shenzhen, China. BYD Europe BV offers a full line of BYD electric vehicles, including all-electric cars, all-electric buses, and all-electric forklift trucks.About BYD FranceBYD France is the French National Sales Company of BYD BV Europe and BYD Company Ltd, a China-based company and a leading global supplier of green energy technologies. BYD France offers a range of electric vehicles, including all-electric cars, buses & forklifts. BYD is expanding its operations in France to support a growing portfolio of New Electric Vehicle Passenger car and LCVs projects.As the first overseas subsidiary of BYD group, our main focus is to provide European customers with new energy vehicles, rechargeable batteries, solar panels, energy storage systems and other new energy products, as well as related after-sales services.

BYD