Resettlement Assistant- Temporary
World Relief
- Davenport, IA
- $17.00-18.00 per hour
- Temporary
- Full-time
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Assist refugees with transportation to/from their health screening appointments and other health related appointments
- Assist with ESL class registration and enrollment and encourage clients to engage in further integration programs and legal services
- Provide detailed and accurate documentation in client files and Dynamics
- Assist with enrollment in low-income housing as needed Identify and address barriers to successful resettlement as necessary
- Assist with creating case files for new arrivals and provide administrative support following case file reviews
- Assist in other programs and perform other duties as needed during periods with no or low refugee arrivals
- Transport clients to their appointments using own or World Relief vehicles
- Assist with administering beneficiary feedback surveys
- Communicate and work with volunteers in order to assist the resettlement team in tasks and core services
- Demonstrated understanding of case management processes; extremely detail-orientated; excellent time management skills
- Bi-Lingual desired (e.g. Burmese, Dari, Kirundi, Pashto, Swahili, Spanish).
- Strong verbal and written communication skills
- Previous case management experience preferred
- Skill and sensitivity working with people from various backgrounds and beliefs
- Ability to work with minimum supervision and resolve problems/issues promptly and effectively
- Ability to work well on a team in a synergistic work environment, a flexible and motivated team player
- Ability to prioritize, multi-task and organize in a fast paced and fluid environment
- Committed to the mission, vision, and values of World Relief
- Valid driver's license and reliable access to an insured vehicle required
- High school diploma
- Must be able to pass a background check and MVR check
- Experience in Microsoft software including Excel, Word, Power Point, and Outlook
- Cross-cultural experience required
- Willing and able to work various hours during the day and available during weekends as needed