Part Time Floor Staff/Server - $12/hour - Days-Nights-Weekends ***FREE MOVIES
Regal Group
- Wichita, KS
- $12.00 per hour
- Permanent
- Part-time
- Regular and consistent attendance.
- The Server position is based in the concession stand, and essential duty includes alcohol sales. The server must be of legal age with all applicable training permits and licenses to serve alcohol according to state and local laws.
- Knowledge of and adherence to all laws and legal obligations regarding the serving of alcohol.
- Knowledge of all coupons and on-going promotions
- Knowledge of and promotion of Regal Crown Club Program.
- Knowledge and enforcement of the MPAA rating system.
- Exceptional guest service skills
- Handling of all monies and merchandise (including non-saleable and saleable).
- Operating, preparing and cleaning of all concession related equipment.
- Proper use of all concession related storerooms.
- Proper use of all cleaning materials per MSDS.
- Knowledge of all concession opening, closing and in between show procedures.
- Knowledge of all emergency, evacuation and robbery procedures.
- Excellent sales techniques, including up selling and suggestive selling.
- Knowledge of counterfeit bill procedures.
- Knowledge of and compliance with all local, state and federal food safety laws.
- Knowledge and compliance of dress code.
- Ensuring guest satisfaction – smile, greet, and thank all guests.
- Responsible for accuracy of cash drawers, inventory, and coupons.
- Must be knowledgeable of correct popper operation and emergency procedures.
- Abide by all federal and state laws with regards to breaks and/or meal periods.
- Completion of progress towards completion of cast certification program as a cast member and as a concessionist.
- Required to read and understand training materials that will cover subjects such as sexual harassment and discrimination.
- Regular and consistent attendance
- Handling of emergency situations when called upon to do so
- General cleaning duties; and
- Compliance with our company dress code.
- Operating POS system, including the proper handling of and responsibility for accuracy of cash drawer, credit cards, travelers’ checks, gift cards and redeemed discount tickets, passes and coupons
- Up selling/suggestive selling of Premium Viewing Experience (3D, RPX, IMAX).
- Promoting the Regal Crown Club program
- Ensuring tickets are sold in accordance with the MPAA rating system and company policy
- Responding to phone calls and questions from guests in a manner that is consistent with our guest service philosophy
- Operating POS system, including the proper handling of and responsibility for accuracy of cash drawer, credit cards, travelers’ checks, gift cards and redeemed coupons as well as concession stock inventory.
- Promoting the Regal Crown Club program
- Operating, preparing and cleaning of all concession related equipment
- Up selling/Suggestive selling
- Complying with all local, state and federal food safety laws.
- Abide by all federal and state laws with regards to breaks and/or meal periods.
- Ensure required alcohol certification and training are current where applicable.
- If the theatre sells alcohol and your assigned duties will include the selling/serving of alcohol, you must be of legal age to sell or serve alcohol according to state or local laws.
- Required to read and understand training materials that will cover subjects such as sexual harassment and discrimination.
- Tearing tickets, collecting and depositing appropriate stub, and directing patrons to their auditoriums.
- Inspecting backpacks and packages when applicable.
- Managing crowd control and assisting guests in finding seats in auditoriums when necessary
- Enforcement of MPAA rating system
- Conducting in theatre inspections to monitor picture and sound quality, watch for film and content theft, and help maintain a safe quality environment within the auditoriums
- Reporting to the management any problems, discrepancies or unusual situations that arise at the theatre.
- Perform in-auditorium concession auxiliary sales as directed by management
- Cleaning auditoriums at the end of scheduled shows and maintaining clean restrooms, lobby area, hallways and other areas outside of the auditorium
- Monitoring the cleanliness and operation of theatre vending equipment
- Assisting with all opening and closing duties as assigned by management