Sr. Officer/ Officer-Customer Experience
BoB Financial Solutions
- Mumbai, Maharashtra
- Permanent
- Full-time
- Handle customer queries and complaints effectively and efficiently.
- Work with responsibility and accuracy within the defined TAT.
- Be an integral part of the Team and should have readiness to learn new things.
- Acquainted with the Credit Card Industry and the offerings of the peer.
- Effectively manage Vendors and activities related to them.
- Liaison with Internal and external customers.
- Adhere to the internal & external policies and guidelines.
- Would be comfortable to work in both Day & Night shifts.
- Patient listener.
- Capable of Decision Making.
- Good Interpersonal Skill.
- Customer centric.
- Hard Working.
- Basic know how of operating Computer (MS-Office).