Lead Campaign Operations Analyst
Epsilon
- Bangalore, Karnataka
- Permanent
- Full-time
- Coach, mentor, develop and support Associate Campaign Operation Managers
- Build and configure on- and off-site campaigns.
- Work on multiple projects simultaneously and prioritise workload to ensure a smooth launch of each campaign within the set deadline – prioritisation is key.
- Work on the onboarding process for new customers ensuring that the foundation to launch is the best it can be.
- Validate the set-up of all campaigns both in pre-launch and post-launch to ensure they meet requirements.
- Test new product releases ensuring user experience remains intact.
- Collaborate across Sales, Account Management, Media Delivery, Product and Engineering teams to produce high quality results.
- On-going support and maintenance of existing clients.
- Become an expert in our platforms and processes.
- Conceptualize and develop automation projects to be used company wide.
- Troubleshooting technical setups.
- Ownership of your development. Actively seek out opportunities to learn and support those around you.
- 8+ years’ experience configuring on or off-site campaigns.
- Experience coaching and mentoring, ideal but not mandatory.
- A Bachelor degree and/or relevant courses.
- Working knowledge of HTML and CSS languages (ability to identify and construct CSS selectors). Regular Expression and Javascript or Typescript knowledge is a plus but not essential.
- Demonstrable interest in digital marketing and tech.
- Keen attention to detail.
- An excellent team player.
- Ambition and a desire to learn.
- Curiosity and an aptitude for problem solving.
- Strong time management and prioritisation skills.
- A pro-active, self-starter that thrives working in a fast-paced environment.
- Excellent written and verbal communication skills.
- A collaborative, positive ‘can-do’ attitude.
- You're adaptable, every day will provide a different challenge.