RN Care Manager - Thibodaux, LA Market
UnitedHealth Group
- Thibodaux, LA
- Permanent
- Full-time
- Discharge Planning: Works with facility Case Manager or Social Worker to coordinate DC process and transition needs based on patient’s diagnoses and status
- Care Coordination and Patient Support:
- Collaboration with the entire clinic team to proactively manage high risk patients by ensuring appropriate:
- Telephonic Post Hospital Discharge Calls
- Medication Management to include medication reconciliation post discharge and medication adherence
- Chronic disease education
- Providing self-management support to patients in order to improve their health outcomes
- Clinic Team Communication: Monthly meetings (in-person or virtual) where patients’ goals, outcomes, interventions, and recommendations for improvement are discussed with members of the patient’s care team
- Travel: 30% of the time within assigned territory
- Professionalism
- Excellent written and oral communication skills
- Critical thinking /sound judgment
- Solid problem solving and organizational skills
- Self-Motivated and able to carry out assignments with minimal assistance
- Ability to work well with a diverse group of people
- Ability to prioritize
- Ability to lead a team to accomplish quality goals and initiatives
- Registered Nurse license
- 3+ years of experience in a clinical setting
- Experience with MS Office, including Word, Excel, and Outlook
- Thorough knowledge of HIPAA compliance
- Current CPR certification
- Experience with EMR
- Disease Management, Chronic Care Improvement, and /or Quality Improvement experience in a manage care setting
- Ability to travel by personal vehicle to Clinically Integrated Network Providers’ offices on a routine basis
- Available to work extended hours, overtime and non-traditional hours as needed