BDC Sales and Service Manager

Genesis of White Plains

  • Elmsford, NY
  • $75,000-100,000 per year
  • Permanent
  • Full-time
  • 21 days ago
Pepe Auto Group is currently seeking a highly skilled and experienced Business Development Manager to assist in managing both the Service and Sales BDC Departments. If you are an experienced BDC Manager with a proven track record...We want to talk to you!RESPONSIBILITIES:
  • Responsible for leading and continuously training your team
  • Ensure that department metrics and goals are met in relation to appointments set and sold for Internet and Inbound phone leads
  • Be proficient in dealing with customers via telephone email and text
  • Effectively utilize CRM and Lead Management tools
  • Be knowledgeable about sales/service process, business philosophy, and products
  • Hiring, evaluating, managing, counseling, terminating and disciplining of all BDC personnel
  • Manage employee schedules and time clock reporting
WHAT WE OFFER:
  • Competitive Pay Plan
  • Established customer base
  • State of the Art Facility and Technology
  • Professional and supportive work environment
  • Benefits including medical, dental, vision and 401k
  • Supplemental benefits (life, disability, accident etc.)
  • Paid vacations, sick days and holidays
Prior Automotive BDC Management is required preferably in a high line dealership, as well as experience leading high performing teams.Job Type: Full-timeSalary: $75,000.00 - $100,000.00 per yearABOUT USPepe Auto Group believes our success is attributed to our employees. Family-owned since 1968, we have continued to grow our business and culture while holding true to our values of honesty, integrity, and professionalism.At Pepe Auto Group, you can expect to work with the best. Our collaborative nature and mentorship capabilities has created a team of respectful and driven professionals. We believe in empowering our employees, which results in exceptional customer service. Our team of dedicated individuals encourages success amongst each of our members. We invest in our employees and promote from within often.

Genesis of White Plains