BDC Sales and Service Manager
Genesis of White Plains
- Elmsford, NY
- $75,000-100,000 per year
- Permanent
- Full-time
- Responsible for leading and continuously training your team
- Ensure that department metrics and goals are met in relation to appointments set and sold for Internet and Inbound phone leads
- Be proficient in dealing with customers via telephone email and text
- Effectively utilize CRM and Lead Management tools
- Be knowledgeable about sales/service process, business philosophy, and products
- Hiring, evaluating, managing, counseling, terminating and disciplining of all BDC personnel
- Manage employee schedules and time clock reporting
- Competitive Pay Plan
- Established customer base
- State of the Art Facility and Technology
- Professional and supportive work environment
- Benefits including medical, dental, vision and 401k
- Supplemental benefits (life, disability, accident etc.)
- Paid vacations, sick days and holidays