Inside Sales Engineer
CoolSys
- Wilmington, NC
- Permanent
- Full-time
We understand that hiring great people is the foundation of everything we do. Our employee benefits packages include:
- Competitive Pay
- Medical, Dental, Vision and Prescription coverage
- Paid vacation and holidays
- 401(K) match
- Life insurance, AD&D and long-term disability
- Tuition reimbursement
- Opportunities available nationwide
- Employee discounts on vehicles, hotels, theme parks, select cell phone bills and so much more
- Pet Insurance
- Legal Plan, and ID Theft Protection
- Maintain expert level of product knowledge and applications.
- Articulate product positioning to both Sales teams and external Customers, including Competitor substitutions.
- Production of quotations for customers in a clear, detailed, and accurate manner.
- Providing and assisting colleagues on technical and engineering issues.
- Negotiating and achieving deadlines for the submission of quotations.
- Building relationships with current and potential customers to understand their requirements.
- Planning job timescales.
- Assessing the levels of risk on a project.
- Helping with bids for new contracts and supporting buying activities.
- Interpret customer performance requirements, gather proposals, specifications, and related documents, and liaise with stakeholders to convert specifications to cost estimates for new and current products.
- Maintain accurate records of target accounts, opportunities, quotes, projects, contacts, and correspondence in company databases.
- Communicating with customers to gain feedback on quotations.
- Establish cost estimates of production processes and tooling costs and review alternatives or recommend improvements.
- Monitoring the stages of a project to ensure that costs are kept in line with forecasts.
- Investigate and identify cost reduction opportunities through cost analysis review.
- Achieving relevant targets and KPI's.
- Pursue new business opportunities in line with Strategic objectives in conjunction with the External Sales Team at existing and prospective customers.
- Adopt a flexible approach to workload and assume new responsibilities where appropriate.
- Bachelor’s degree in Engineering or field related to products and services being sold preferred.
- 1-3 years of experience in Sales or Sales Support preferred and/or demonstrated success working with customers
- Excellent verbal and written communication skills.
- An aptitude for learning technical applications.
- Highly organized with strong attention to detail, while also having multiple priorities.
- Able to manage time effectively, meet personal goals, and work effectively with other internal employees.
- Proficient with Microsoft Office Suite or related software.
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift, up to 15 pounds at a time.