Mortgage Loan Officer - Home Loan Direct (remote)
Regions Bank
- Hattiesburg, MS
- $15.00 per hour
- Permanent
- Full-time
- Completes mortgage applications for submission to the loan processing and underwriting departments
- Evaluates loan requests, analyzes financial data, and determines qualification of collateral and customer credit history
- Maintains contact with loan customer, communicating progress of loan and obtaining any required documentation
- Structures loan to comply with acceptable lending practices and Federal regulations
- Proactive outreach through outbound calling and email to marketing prospects in addition to the ability to quickly respond to customer inquiries whether online or by phone
- Answers customer calls and business partner referrals to discuss various loan products and qualification information
- Makes sales calls on potential or existing customers as established in Regions marketing plan to develop new business or retain existing business
- Cross-sells other bank products and services
- Reads surveys and appraisals, and takes necessary steps to correct encroachments and violations
- May participate in networking through professional, business and community organizations and activities to promote and market loan products
- High School Diploma or GED
- Bachelor’s degree
- Previous Sales Experience
- Previous Customer Service Experience
- Desire for a Mortgage Banking Career
- Ability to learn and consult on various mortgage products
- Ability to learn mortgage systems and technology
- Demonstrate Consultative Sales ability
- Good organizational skills
- Must be able to build and maintain internal and external relationships to deliver high levels of service
- Must be able to multi-task competing priorities and meet tight deadlines
- Proficient in Microsoft Office products
- Strong desire to consistently provide world class Customer Service
- Strong written and verbal communication skills
- Paid Vacation/Sick Time
- 401K with Company Match
- Medical, Dental and Vision Benefits
- Disability Benefits
- Health Savings Account
- Flexible Spending Account
- Life Insurance
- Parental Leave
- Employee Assistance Program
- Associate Volunteer Program