Surgery Scheduler - Pulmonary Medicine
Methodist Health System
- Omaha, NE
- Permanent
- Full-time
At Nebraska Methodist Health System, we focus on providing exceptional care to the communities we serve and people we employ. We call it The Meaning of Care – a culture that has and will continue to set us apart. It’s helping families grow by making each delivery special, conveying a difficult diagnosis with a compassionate touch, going above and beyond for a patient’s needs, or giving a high five when a patient beats a disease or conquers a personal health challenge. We offer competitive pay, excellent benefits and a great work environment where all employees are valued! Most importantly, our employees are part of a team that makes a real difference in the communities we live and work in.Job Summary: Location: Westroads Office Park III
Address: 1120 N. 103rd Plaza - Omaha, NEWork Schedule: Monday through Friday, 8:30am - 5pmSchedules patient appointments, and all surgical, and diagnostic procedures. Provides patient instruction regarding all procedures. Ensures efficient, and patient friendly workflow to help provide quality care. Updates patient demographic, and insurance information.Responsibilities:Essential Job FunctionsSchedules cases and pre-registers patients interacting closely with surgeons, surgeon's office staff, anesthesia and pre-surgery nurses.
- Schedules cases correctly and coordinates according to scheduling guidelines.
- Follows up with physician and/or physician office staff with scheduling conflicts, issues, concerns.
- Ensures necessary equipment, lab, and devices are reserved for each individual patients surgery.
- Completes appropriate order sets to include patient consent for surgical procedure.
- Follows scheduling guidelines when scheduling cases with attention to block schedule parameters.
- Calculates necessary room time by using physician case time data and turnover time standards.
- Enters appropriate scheduling information into physician's calendar.
- Provides accurate diagnosis codes and procedure codes for scheduled procedure.
- Requests and sets up access to EMMI for patients to view video for thyroid and parathyroid surgeries.
- Informs patient and family of all surgery information including details of where and when to report for surgical procedure.
- Reviews schedules in advance and revises as necessary to prevent error and reduce risk.
- Communicates with appropriate parties to make schedule adjustments to ensure efficiency and prevent any unforeseen circumstance that may occur.
- Coordinates multi-surgeon cases.
- Demonstrates ability to identify opportunities for and give individualized customer service/patient care according to customer/patient needs.
- Checks for appropriate resource scheduling.
- Reviews and prepares surgery schedule on a daily basis.
- Reports issues/concerns as necessary.
- Maintains competence in required skill sets.
- Enters patient surgical procedure into the electronic medical record.
- Performs telephone triage to determine patient needs by documenting patient's needs to appropriate staff and advising patient on appropriate instructions.
- On a daily basis promotes positive work environment and teamwork.
- Builds collegian relationships with other peers across the Surgical Services.
- Maintains professional appearance, behavior and work environment.
- Returns scheduling calls promptly and courteously.
- Is responsible for maintaining department productivity measures and being actively engaged in the day to day process.
- High School Diploma or General Educational Development (G.E.D.) required.
- Post-secondary education/training in healthcare, or business operations preferred.
- Minimum of 1-3 years in patient scheduling, insurance registration, or patient care delivery required.
- Prior Surgical Technologist or Medical Assistant experience preferred.
- N/A
- Pleasant personality and courteous manner imperative.
- Light Work - Exerting up to 20 pounds of force.
- Not necessary for the position (0%):
- Climbing
- Crawling
- Kneeling
- Occasionally Performed (1%-33%):
- Balancing
- Carrying
- Crouching
- Distinguish colors
- Lifting
- Pulling/Pushing
- Standing
- Stooping/bending
- Twisting
- Walking
- Frequently Performed (34%-66%):
- Grasping
- Reaching
- Constantly Performed (67%-100%):
- Fingering/Touching
- Hearing
- Keyboarding/typing
- Repetitive Motions
- Seeing/Visual
- Sitting
- Speaking/talking
- Not Related:
- Chemical agents (Toxic, Corrosive, Flammable, Latex)
- Biological agents (primary air born and blood born viruses) (Jobs with Patient contact) (BBF)
- Physical hazards (noise, temperature, lighting, wet floors, outdoors, sharps) (more than ordinary office environment)
- Equipment/Machinery/Tools
- Explosives (pressurized gas)
- Electrical Shock/Static
- Radiation Alpha, Beta and Gamma (particles such as X-ray, Cat Scan, Gamma Knife, etc)
- Radiation Non-Ionizing (Ultraviolet, visible light, infrared and microwaves that causes injuries to tissue or thermal or photochemical means)
- Mechanical moving parts/vibrations