Sales Engineer
- Kuwait
- Permanent
- Full-time
- Accountable for all the sales activities in order to achieve maximum sales based on company’s goal and assigned target in coordination with concerned parties.
- Ensure the best customer service on each sales, services and after sales services based on the standard terms & conditions.
- Knowledge about latest KFF regulations regarding Fire alarm systems & Emergency Light systems.
- Design, Calculations, Preparation of Quotation for all type of Fire alarm systems projects.
- Identify the reason for losing the quoted jobs and sorting out right action plan for solving the problem.
- Implement necessary paces to promote and flourish new products in the market.
- Discover new tactics on best sales and communicate with the suppliers in order to build a competitive customer satisfaction. Recommend necessary pre-qualifications required for products in Ministries/ Govt./ Oil Field.
- A-Grade certification from KFF & Membership in Kuwait Society of Engineers.
- Meet customers, clients and contractors to collect the necessary requirements for running projects and formulate periodical weekly and monthly sales reports.
- Coordinate with suppliers, provide technical clarifications if required, negotiate and finalize sales orders and manage official correspondences.
- Meet the aims by visiting new, existing customers and reporting the visits by setting goals, deadlines for sales.
- Report major customer complaints such as manufacturing defects, specification mismatching etc. if any.
- Coordinate with Supply Chain & Financial Divisions for timely process of orders and payments to the Principal.
- Direct the site staff to complete the supply, installation and commissioning in compliance with the customer requirements.
- Organize with the Principal for conducting necessary training in order to update the technical know-how.
- Responsible for Quality of the function/ Task performed.
- Carrying out other occasional duties related to the scope of the job as requested.
- Authorize to prepare, present and negotiate proposals & bids for customers.
- Discuss the customer’s feedback upon after sales completed and make management aware of the feedback.
- Flawlessly establish and execute sales strategies in purview of company’s framework and framing objectives for sales team to meet the targets.
- Knowledge about QHSE plans & procedures.
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