Community & Events Manager
Aircall
- San Francisco, CA
- $80,000-100,000 per year
- Permanent
- Full-time
- Plan and execute community events & webinars, including coordination with alliance and channel partners, regional marketing leads, and the brand team.
- Organise, run and host events, both virtual and in-person including live shows, webinars, workshops, sponsored events, customer events and networking events
- Create a global event & webinar calendar, including promotion plan, production workbacks, stakeholder alignment and measurements of success
- Delivery of events such as webinars and trade fair presence in order to drive pipeline, including the creation of event-in-a-box toolkits for internal (regional) and external (channel) stakeholders
- Develop, implement, and iterate on strategies that drive community acquisition across both users and prospects within our market
- Leverage community to identify and cultivate champions for Aircall that act as an extension to our brand Event budget and PO management
- Event tracking, analysis and reporting, providing insights and recommendations for an iterative, scalable approach to improving future events.
- Analyse community member growth, engagement and revenue impact
- Leverage Ai for efficiencies
- A minimum of 5 years of experience of B2B Marketing or SaaS required
- Higher education (e.g. Bachelor's degree) in Business, Marketing or related fields
- Experience in planning, executing and reporting on the success of marketing events
- Customer-obsessed, experience in leveraging community to drive product advocacy
- Experience in partner marketing & co-marketing with third parties
- Proactive team player with positive attitude
- Proficient in project management skills and tools.
- Experience of working cross-functionally with Marketing and Sales teams as well as external agencies to deliver projects successfully
- Excellent written and verbal communication skills in English
- Hands-on and data driven mindset with strong organisational skills
- Experience or working knowledge of CRM and marketing automation systems such as Salesforce, Marketo etc. will be highly advantageous
- Fluency in English required, French, Spanish, or German a big plus.