BusinessSears Home Services - In HomeJob DescriptionThe Parts Courier and Helper is responsible for providing delivery, shuttling necessary parts and supplies for service repair completion for Repair Technicians and performing on-the-job training tasks when working with a Break Technician on call types. Job Duties/Responsibilities: • Rides with or meets Break/Fix Technician at designated locations to assist with service calls when assigned • Shuttles parts and supplies to Break/Fix Technician when applicable • Works as a dedicated team member to ensure fast, flexible and expert service to every customer • Maintains the highest level of service standards and communicates openly with District Technical Manager to assist as needed with resolving customer issues • Looks for methods to improve business performance and enhance the customer experience • Maintains truck and ensures maintenance schedules are within the Company guidelines (i.e., wash truck weekly, oil changes), and ensures tools and equipment are in safe operating condition • Adheres to all Company policies and procedures • Maintains inventory of parts which have been delivered • Must be punctual and make no delay in deliveries • Provides assistance with loading/unloading parts • Performs other duties as assignedRequisition ID1017597BREmployment CategoryRegular, Full-timeTravel RequirementsRoad Warrior (75% or more)Responsibilities/Skills/Experience RequirementsEducation Requirements: HS Graduate or Equivalent Years of Related Experience: 1-2 Years License/Certificate Required: No Driver's License Required: Yes Travel Requirements: 100% Required Skills: • Able to work with limited supervision and make sound judgments and decisions • Ability to communicate, read, understand and apply written text of a technical nature in order to answer questions, solve problems or complete job tasks • Ability to read, write and speak English • Ability to work variable and flexible hours, including significant overtime as needed, along with overnight and Sunday service as needed • Ability to handle stressful situations and work in a fast paced environment • Ability to follow appropriate industry specific regulations related to handling of hazardous materials • Ability to lift and carry up to 75 lbs. • Ability to frequently bend, stoop, kneel, stretch, twist, reach and climb • Ability to drive and travel long distances of over 5 hours • Must have and maintain a safe driving record and valid drivers license and insurance • Ability to drive in various weather conditions for long periods of time and in various demographic areas Preferred Skills: • Prior delivery/courier experienceJob FunctionRepair/InstallationYears Experience1 - 2 Years ExperienceWork-In Postal Code33150EEO/EOE FooterEqual Opportunity Employer / Disability / Vet.Posting Tags#RepairTechnicianCompany BrandSears Home ServicesCompensation RangeN/AAdditional Compensation ExplanationN/A
